Class: Aws::Connect::Types::UpdateContactAttributesRequest

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

Constant Summary collapse

SENSITIVE =
[]

Instance Attribute Summary collapse

Instance Attribute Details

#attributesHash<String,String>

The Amazon Connect attributes. These attributes can be accessed in flows just like any other contact attributes.

You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.

When the attributes for a contact exceed 32 KB, the contact is routed down the Error branch of the flow. As a mitigation, consider the following options:

  • Remove unnecessary attributes by setting their values to empty.

  • If the attributes are only used in one flow and don't need to be referred to outside of that flow (for example, by a Lambda or another flow), then use flow attributes. This way you aren't needlessly persisting the 32 KB of information from one flow to another. For more information, see Flow block: Set contact attributes in the Amazon Connect Administrator Guide.

Returns:

  • (Hash<String,String>)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 19387

class UpdateContactAttributesRequest < Struct.new(
  :initial_contact_id,
  :instance_id,
  :attributes)
  SENSITIVE = []
  include Aws::Structure
end

#initial_contact_idString

The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

Returns:

  • (String)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 19387

class UpdateContactAttributesRequest < Struct.new(
  :initial_contact_id,
  :instance_id,
  :attributes)
  SENSITIVE = []
  include Aws::Structure
end

#instance_idString

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Returns:

  • (String)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 19387

class UpdateContactAttributesRequest < Struct.new(
  :initial_contact_id,
  :instance_id,
  :attributes)
  SENSITIVE = []
  include Aws::Structure
end