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AWS SDK for Java 1.x API Reference - 1.12.690

We announced the upcoming end-of-support for AWS SDK for Java (v1). We recommend that you migrate to AWS SDK for Java v2. For dates, additional details, and information on how to migrate, please refer to the linked announcement.

Package com.amazonaws.services.connect

Amazon Connect is a cloud-based contact center solution that you use to set up and manage a customer contact center and provide reliable customer engagement at any scale.

See: Description

Package com.amazonaws.services.connect Description

Amazon Connect is a cloud-based contact center solution that you use to set up and manage a customer contact center and provide reliable customer engagement at any scale.

Amazon Connect provides metrics and real-time reporting that enable you to optimize contact routing. You can also resolve customer issues more efficiently by getting customers in touch with the appropriate agents.

There are limits to the number of Amazon Connect resources that you can create. There are also limits to the number of requests that you can make per second. For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.

You can connect programmatically to an Amazon Web Services service by using an endpoint. For a list of Amazon Connect endpoints, see Amazon Connect Endpoints.

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