Request Syntax Request Parameters Response Syntax Response Elements Errors See Also

ForgotPassword

Calling this API causes a message to be sent to the end user with a confirmation code that is required to change the user's password. For the Username parameter, you can use the username or user alias. The method used to send the confirmation code is sent according to the specified AccountRecoverySetting. For more information, see Recovering User Accounts in the Amazon Cognito Developer Guide. If neither a verified phone number nor a verified email exists, an InvalidParameterException is thrown. To use the confirmation code for resetting the password, call ConfirmForgotPassword.

Note

This action might generate an SMS text message. Starting June 1, 2021, US telecom carriers require you to register an origination phone number before you can send SMS messages to US phone numbers. If you use SMS text messages in Amazon Cognito, you must register a phone number with Amazon Pinpoint. Amazon Cognito uses the registered number automatically. Otherwise, Amazon Cognito users who must receive SMS messages might not be able to sign up, activate their accounts, or sign in.

If you have never used SMS text messages with Amazon Cognito or any other Amazon Web Service, Amazon Simple Notification Service might place your account in the SMS sandbox. In sandbox mode , you can send messages only to verified phone numbers. After you test your app while in the sandbox environment, you can move out of the sandbox and into production. For more information, see SMS message settings for Amazon Cognito user pools in the Amazon Cognito Developer Guide.

Request Syntax


{
   "AnalyticsMetadata": { 
      "AnalyticsEndpointId": "string"
   },
   "ClientId": "string",
   "ClientMetadata": { 
      "string" : "string" 
   },
   "SecretHash": "string",
   "UserContextData": { 
      "EncodedData": "string",
      "IpAddress": "string"
   },
   "Username": "string"
}

Request Parameters

For information about the parameters that are common to all actions, see Common Parameters.

The request accepts the following data in JSON format.

AnalyticsMetadata

The Amazon Pinpoint analytics metadata that contributes to your metrics for ForgotPassword calls.

Type: AnalyticsMetadataType object

Required: No

ClientId

The ID of the client associated with the user pool.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 128.

Pattern: [\w+]+

Required: Yes

ClientMetadata

A map of custom key-value pairs that you can provide as input for any custom workflows that this action triggers.

You create custom workflows by assigning Amazon Lambda functions to user pool triggers. When you use the ForgotPassword API action, Amazon Cognito invokes any functions that are assigned to the following triggers: pre sign-up, custom message, and user migration. When Amazon Cognito invokes any of these functions, it passes a JSON payload, which the function receives as input. This payload contains a clientMetadata attribute, which provides the data that you assigned to the ClientMetadata parameter in your ForgotPassword request. In your function code in Amazon Lambda, you can process the clientMetadata value to enhance your workflow for your specific needs.

For more information, see Customizing user pool Workflows with Lambda Triggers in the Amazon Cognito Developer Guide.

Note

When you use the ClientMetadata parameter, remember that Amazon Cognito won't do the following:

Store the ClientMetadata value. This data is available only to Amazon Lambda triggers that are assigned to a user pool to support custom workflows. If your user pool configuration doesn't include triggers, the ClientMetadata parameter serves no purpose.
Validate the ClientMetadata value.
Encrypt the ClientMetadata value. Don't use Amazon Cognito to provide sensitive information.

Type: String to string map

Required: No

SecretHash

A keyed-hash message authentication code (HMAC) calculated using the secret key of a user pool client and username plus the client ID in the message.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 128.

Pattern: [\w+=/]+

Required: No

UserContextData

Contextual data about your user session, such as the device fingerprint, IP address, or location. Amazon Cognito advanced security evaluates the risk of an authentication event based on the context that your app generates and passes to Amazon Cognito when it makes API requests.

Type: UserContextDataType object

Required: No

Username

The user name of the user for whom you want to enter a code to reset a forgotten password.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 128.

Pattern: [\p{L}\p{M}\p{S}\p{N}\p{P}]+

Required: Yes

Response Syntax


{
   "CodeDeliveryDetails": { 
      "AttributeName": "string",
      "DeliveryMedium": "string",
      "Destination": "string"
   }
}

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

CodeDeliveryDetails

The code delivery details returned by the server in response to the request to reset a password.

Type: CodeDeliveryDetailsType object

Errors

For information about the errors that are common to all actions, see Common Errors.

CodeDeliveryFailureException

This exception is thrown when a verification code fails to deliver successfully.

HTTP Status Code: 400

ForbiddenException

This exception is thrown when Amazon WAF doesn't allow your request based on a web ACL that's associated with your user pool.

HTTP Status Code: 400

InternalErrorException

This exception is thrown when Amazon Cognito encounters an internal error.

HTTP Status Code: 500

InvalidEmailRoleAccessPolicyException

This exception is thrown when Amazon Cognito isn't allowed to use your email identity. HTTP status code: 400.

HTTP Status Code: 400

InvalidLambdaResponseException

This exception is thrown when Amazon Cognito encounters an invalid Amazon Lambda response.

HTTP Status Code: 400

InvalidParameterException

This exception is thrown when the Amazon Cognito service encounters an invalid parameter.

HTTP Status Code: 400

InvalidSmsRoleAccessPolicyException

This exception is returned when the role provided for SMS configuration doesn't have permission to publish using Amazon SNS.

HTTP Status Code: 400

InvalidSmsRoleTrustRelationshipException

This exception is thrown when the trust relationship is not valid for the role provided for SMS configuration. This can happen if you don't trust cognito-idp.amazonaws.com or the external ID provided in the role does not match what is provided in the SMS configuration for the user pool.

HTTP Status Code: 400

LimitExceededException

This exception is thrown when a user exceeds the limit for a requested Amazon resource.

HTTP Status Code: 400

NotAuthorizedException

This exception is thrown when a user isn't authorized.

HTTP Status Code: 400

ResourceNotFoundException

This exception is thrown when the Amazon Cognito service can't find the requested resource.

HTTP Status Code: 400

TooManyRequestsException

This exception is thrown when the user has made too many requests for a given operation.

HTTP Status Code: 400

UnexpectedLambdaException

This exception is thrown when Amazon Cognito encounters an unexpected exception with Amazon Lambda.

HTTP Status Code: 400

UserLambdaValidationException

This exception is thrown when the Amazon Cognito service encounters a user validation exception with the Amazon Lambda service.

HTTP Status Code: 400

UserNotFoundException

This exception is thrown when a user isn't found.

HTTP Status Code: 400