AWS::Connect::RoutingProfile RoutingProfileQueueReference - Amazon CloudFormation
SyntaxProperties
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AWS::Connect::RoutingProfile RoutingProfileQueueReference

Contains the channel and queue identifier for a routing profile.

Syntax

To declare this entity in your Amazon CloudFormation template, use the following syntax:

JSON

{
  "Channel" : String,
  "QueueArn" : String
}

YAML

  Channel: String
  QueueArn: String

Properties

Channel

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

Required: Yes

Type: String

Allowed values: VOICE | CHAT | TASK | EMAIL

Update requires: No interruption

QueueArn

The Amazon Resource Name (ARN) of the queue.

Required: Yes

Type: String

Pattern: ^arn:aws[-a-z0-9]*:connect:[-a-z0-9]*:[0-9]{12}:instance/[-a-zA-Z0-9]*/queue/[-a-zA-Z0-9]*$

Update requires: No interruption