AWS::Wisdom::QuickResponse - Amazon CloudFormation
SyntaxPropertiesReturn values
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AWS::Wisdom::QuickResponse

Creates an Amazon Q in Connect quick response.

Syntax

To declare this entity in your Amazon CloudFormation template, use the following syntax:

JSON

{
  "Type" : "AWS::Wisdom::QuickResponse",
  "Properties" : {
      "Channels" : [ String, ... ],
      "Content" : QuickResponseContentProvider,
      "ContentType" : String,
      "Description" : String,
      "GroupingConfiguration" : GroupingConfiguration,
      "IsActive" : Boolean,
      "KnowledgeBaseArn" : String,
      "Language" : String,
      "Name" : String,
      "ShortcutKey" : String,
      "Tags" : [ Tag, ... ]
    }
}

YAML

Type: AWS::Wisdom::QuickResponse
Properties:
  Channels: 
    - String
  Content: 
    QuickResponseContentProvider
  ContentType: String
  Description: String
  GroupingConfiguration: 
    GroupingConfiguration
  IsActive: Boolean
  KnowledgeBaseArn: String
  Language: String
  Name: String
  ShortcutKey: String
  Tags: 
    - Tag

Properties

Channels

The Amazon Connect contact channels this quick response applies to. The supported contact channel types include Chat.

Required: No

Type: Array of String

Update requires: No interruption

Content

The content of the quick response.

Required: Yes

Type: QuickResponseContentProvider

Minimum: 1

Maximum: 1024

Update requires: No interruption

ContentType

The media type of the quick response content.

  • Use application/x.quickresponse;format=plain for quick response written in plain text.

  • Use application/x.quickresponse;format=markdown for quick response written in richtext.

Required: No

Type: String

Pattern: ^(application/x\.quickresponse;format=(plain|markdown))$

Update requires: No interruption

Description

The description of the quick response.

Required: No

Type: String

Minimum: 1

Maximum: 255

Update requires: No interruption

GroupingConfiguration

The configuration information of the user groups that the quick response is accessible to.

Required: No

Type: GroupingConfiguration

Update requires: No interruption

IsActive

Whether the quick response is active.

Required: No

Type: Boolean

Update requires: No interruption

KnowledgeBaseArn

The Amazon Resource Name (ARN) of the knowledge base.

Required: Yes

Type: String

Pattern: ^arn:[a-z-]*?:wisdom:[a-z0-9-]*?:[0-9]{12}:[a-z-]*?/[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}(?:/[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}){0,2}$

Update requires: Replacement

Language

The language code value for the language in which the quick response is written. The supported language codes include de_DE, en_US, es_ES, fr_FR, id_ID, it_IT, ja_JP, ko_KR, pt_BR, zh_CN, zh_TW

Required: No

Type: String

Minimum: 2

Maximum: 5

Update requires: No interruption

Name

The name of the quick response.

Required: Yes

Type: String

Minimum: 1

Maximum: 100

Update requires: No interruption

ShortcutKey

The shortcut key of the quick response. The value should be unique across the knowledge base.

Required: No

Type: String

Minimum: 1

Maximum: 100

Update requires: No interruption

Tags

The tags used to organize, track, or control access for this resource.

Required: No

Type: Array of Tag

Update requires: No interruption

Return values

Ref

Fn::GetAtt

QuickResponseArn

The Amazon Resource Name (ARN) of the quick response.

QuickResponseId

The identifier of the quick response.

Status

The status of the quick response data.