AWS::Connect::RoutingProfile RoutingProfileQueueReference
Contains the channel and queue identifier for a routing profile.
Syntax
To declare this entity in your Amazon CloudFormation template, use the following syntax:
Properties
Channel
-
The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
Required: Yes
Type: String
Allowed values:
CHAT | TASK | VOICE
Update requires: No interruption
QueueArn
-
The Amazon Resource Name (ARN) of the queue.
Required: Yes
Type: String
Update requires: No interruption