AWS::Connect::Rule Actions
A list of actions to be run when the rule is triggered.
Syntax
To declare this entity in your Amazon CloudFormation template, use the following syntax:
JSON
{ "AssignContactCategoryActions" :[ Json, ... ], "CreateCaseActions" :[ CreateCaseAction, ... ], "EndAssociatedTasksActions" :[ Json, ... ], "EventBridgeActions" :[ EventBridgeAction, ... ], "SendNotificationActions" :[ SendNotificationAction, ... ], "SubmitAutoEvaluationActions" :[ SubmitAutoEvaluationAction, ... ], "TaskActions" :[ TaskAction, ... ], "UpdateCaseActions" :[ UpdateCaseAction, ... ]}
YAML
AssignContactCategoryActions:- JsonCreateCaseActions:- CreateCaseActionEndAssociatedTasksActions:- JsonEventBridgeActions:- EventBridgeActionSendNotificationActions:- SendNotificationActionSubmitAutoEvaluationActions:- SubmitAutoEvaluationActionTaskActions:- TaskActionUpdateCaseActions:- UpdateCaseAction
Properties
AssignContactCategoryActions-
Information about the contact category action. The syntax can be empty, for example,
{}.Required: No
Type: Array of Json
Minimum:
1Maximum:
1Update requires: No interruption
CreateCaseActionsProperty description not available.
Required: No
Type: Array of CreateCaseAction
Minimum:
1Maximum:
1Update requires: No interruption
EndAssociatedTasksActionsProperty description not available.
Required: No
Type: Array of Json
Minimum:
1Maximum:
1Update requires: No interruption
EventBridgeActions-
Information about the EventBridge action.
Required: No
Type: Array of EventBridgeAction
Minimum:
1Maximum:
1Update requires: No interruption
SendNotificationActions-
Information about the send notification action.
Required: No
Type: Array of SendNotificationAction
Minimum:
1Maximum:
1Update requires: No interruption
SubmitAutoEvaluationActionsProperty description not available.
Required: No
Type: Array of SubmitAutoEvaluationAction
Minimum:
1Maximum:
1Update requires: No interruption
TaskActions-
Information about the task action. This field is required if
TriggerEventSourceis one of the following values:OnZendeskTicketCreate|OnZendeskTicketStatusUpdate|OnSalesforceCaseCreateRequired: No
Type: Array of TaskAction
Minimum:
1Maximum:
1Update requires: No interruption
UpdateCaseActionsProperty description not available.
Required: No
Type: Array of UpdateCaseAction
Minimum:
1Maximum:
1Update requires: No interruption