Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Troubleshoot issues in Network Flow Monitor

This section provides guidance for troubleshooting errors with Network Flow Monitor, including solving issues with installing agents.

Troubleshoot issues in EKS agents installation

When you try to upgrade the Amazon Network Flow Monitor Agent add-on for EKS from v1.0.0 to v1.0.1 in Amazon Web Services Management Console, you might receive the following error message:

"Service account aws-network-flow-monitoring-agent-service-account in pod identity configuration is not supported for addon aws-network-flow-monitoring-agent."

This error is returned because a resource was renamed. The EKS add-on v1.0.1 changes the service account name from aws-network-flow-monitoring-agent-service-account to aws-network-flow-monitor-agent-service-account.

Then, if Not set is not selected in the console, the pod identity association is not reset to the new resource name.

To fix this issue, do the following when you upgrade to the new version by using the console: