Troubleshooting issues with Amazon Web Services account creation
This information is about troubleshooting issues with Amazon Web Services account creation if you signed up for Amazon using Sign up for Amazon (advanced) or if you activated advanced features for your account. To compare sign-up options, see Compare sign-up options.
Use the reference links in the following table to help you diagnose and fix issues with creating a new Amazon Web Services account.
| Issue | Reference link | Source |
|---|---|---|
| I don't know how to sign-up or create an account | Sign up for Amazon (advanced) | This guide |
| What should I do if I didn't receive a call from Amazon to verify my new account or the PIN I entered doesn't work? | https://repost.aws/knowledge-center/phone-verify-no-call |
Amazon Web Services re:Post |
| How do I resolve the "maximum number of failed attempts" error when I try to verify my Amazon Web Services account by phone? | https://repost.aws/knowledge-center/maximum-failed-attempts |
Amazon Web Services re:Post |
| It's been more than 24 hours and my account isn't activated | https://repost.aws/knowledge-center/create-and-activate-aws-account |
Amazon Web Services re:Post |
| I can't sign into my new account after it has been created | https://docs.aws.amazon.com/signin/latest/userguide/troubleshooting-sign-in-issues.html | Amazon Sign-In User Guide |
For additional help, we recommend that you search Amazon Web Services re:Post