Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Troubleshooting other issues with Amazon Web Services accounts

Use the information here to help you troubleshoot issues related to your Amazon Web Services account.

I need to change the credit card for my Amazon Web Services account

To change the credit card for your Amazon Web Services account, you must be able to sign in. Amazon has protections in place that require you to prove that you're the account owner. For instructions, see Managing your credit card payment methods in the Amazon Billing User Guide.

I need to report fraudulent Amazon Web Services account activity

If you suspect fraudulent activity using your Amazon Web Services account and would like to make a report, see How do I report abuse of Amazon resources.

If you're having trouble with a purchase made on Amazon.com, see Amazon Customer Service.

I need to close my Amazon Web Services account

For help troubleshooting issues with closing your Amazon Web Services account, see Close an Amazon Web Services account.