Troubleshooting Amazon App Mesh identity and access - Amazon App Mesh
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Troubleshooting Amazon App Mesh identity and access

Important

End of support notice: On September 30, 2026, Amazon will discontinue support for Amazon App Mesh. After September 30, 2026, you will no longer be able to access the Amazon App Mesh console or Amazon App Mesh resources. For more information, visit this blog post Migrating from Amazon App Mesh to Amazon ECS Service Connect.

Use the following information to help you diagnose and fix common issues that you might encounter when working with App Mesh and IAM.

I am not authorized to perform an action in App Mesh

If the Amazon Web Services Management Console tells you that you're not authorized to perform an action, then you must contact your administrator for assistance. Your administrator is the person that provided you with your sign-in credentials.

The following error occurs when the mateojackson IAM user tries to use the console to create a virtual node named my-virtual-node in the mesh named my-mesh but does not have the appmesh:CreateVirtualNode permission.

User: arn:aws-cn:iam::123456789012:user/mateojackson is not authorized to perform: appmesh:CreateVirtualNode on resource: arn:aws-cn:appmesh:us-east-1:123456789012:mesh/my-mesh/virtualNode/my-virtual-node

In this case, Mateo asks his administrator to update his policies to allow him to create a virtual node using the appmesh:CreateVirtualNode action.

Note

Since a virtual node is created within a mesh, Mateo's account also requires the appmesh:DescribeMesh and appmesh:ListMeshes actions to create the virtual node in the console.

I want to allow people outside of my Amazon account to access my App Mesh resources

You can create a role that users in other accounts or people outside of your organization can use to access your resources. You can specify who is trusted to assume the role. For services that support resource-based policies or access control lists (ACLs), you can use those policies to grant people access to your resources.

To learn more, consult the following: