CommunicationTypeOptions - Amazon Web Services Support
ContentsSee Also
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

CommunicationTypeOptions

A JSON-formatted object that contains the CommunicationTypeOptions for creating a case for a certain communication channel. It is contained in the response from a DescribeCreateCaseOptions request. CommunicationTypeOptions contains the following fields:

  • datesWithoutSupport - A JSON-formatted list containing date and time ranges for periods without support in UTC time. Date and time format is RFC 3339 : 'yyyy-MM-dd'T'HH:mm:ss.SSSZZ'.

  • supportedHours - A JSON-formatted list containing time ranges when support are available. Time format is RFC 3339 : 'HH:mm:ss.SSS'.

  • type - A string value indicating the communication type that the aforementioned rules apply to. At the moment the type value can assume one of 3 values at the moment chat, web and call.

Contents

datesWithoutSupport

A JSON-formatted list containing date and time ranges for periods without support

Type: Array of DateInterval objects

supportedHours

A JSON-formatted list containing time ranges when support is available.

Type: Array of SupportedHour objects

type

A string value indicating the communication type. At the moment the type value can assume one of 3 values at the moment chat, web and call.

Type: String

See Also

For more information about using this API in one of the language-specific Amazon SDKs, see the following: