# Document history The following table describes the important changes to the documentation since the last release of the Amazon Web Services Support service. + **Amazon Web Services Support API version:** 2013-04-15 + **Amazon Web Services Support App API version:** 2021-08-20 The following table describes important updates to the Amazon Web Services Support and Amazon Trusted Advisor documentation, beginning May 10, 2021. You can subscribe to the RSS feed to receive notifications about the updates. | Change | Description | Date | | --- |--- |--- | | [Updated procedure to request 5-minute incident response](#History) | Corrected the **Category** step in the procedure to request 5-minute incident response for Amazon Unified Operations. For more information, see [How to request 5-minute incident response](https://docs.amazonaws.cn/awssupport/latest/user/uo-gs-incident-response.html). | May 18, 2026 | | [Updated documentation for `AWSTrustedAdvisorServiceRolePolicy`](#History) | Added new IAM actions `ecs:ListClusters`, `ecs:ListTasks`, `ecs:DescribeTasks`, and `ecs:ListTaskDefinitionFamilies` to onboard new checks. For more information, see [Amazon managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). | May 14, 2026 | | [Updated steps for testing Support Center Console API calls](#History) | Updated the procedure for testing Support Center Console API calls to include steps for identifying missing IAM permissions using Amazon CloudTrail. For more information, see [Testing Support Center Console API calls](https://docs.amazonaws.cn/awssupport/latest/user/support-console-access-control-test.html). | May 8, 2026 | | [Updated deadline for Support Center Console API IAM policies](#History) | Updated the deadline from November 2, 2026 to November 16, 2026 for adding Support Center Console operations to IAM policies. For more information, see [Adding IAM policies for the Support Center Console API operations](https://docs.amazonaws.cn/awssupport/latest/user/support-console-access-control.html). | May 8, 2026 | | [Updated procedure to request 5-minute incident response](#History) | Updated the procedure to request 5-minute incident response for Amazon Unified Operations. For more information, see [How to request 5-minute incident response](https://docs.amazonaws.cn/awssupport/latest/user/uo-gs-incident-response.html). | May 4, 2026 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | April 21, 2026 | | [Added Turkish language support information](#History) | Added information about Turkish language support availability for support cases. For more information, see [Understanding Amazon Web Services Support response times](https://docs.amazonaws.cn/awssupport/latest/user/case-management.html#response-times-for-support-cases). | April 14, 2026 | | [Updated deadline for Support Center Console API IAM policies](#History) | Updated the deadline from June 1, 2026 to November 2, 2026 for adding Support Center Console operations to IAM policies. For more information, see [Adding IAM policies for the Support Center Console API operations](https://docs.amazonaws.cn/awssupport/latest/user/support-console-access-control.html). | March 27, 2026 | | [Updated Amazon Unified Operations team role title](#History) | Updated the title from Migration Specialist to Migrations and Events Engineer in the Unified Operations team section. For more information, see [Migrations and Events Engineer](https://docs.amazonaws.cn/awssupport/latest/user/unified-operations-intro.html#uo-personas-ms). | March 19, 2026 | | [Updated Amazon Web Services Support App documentation for authorizing multiple accounts](#History) | Updated the manual steps for authorizing multiple accounts without using Amazon CloudFormation templates. For more information, see [Authorize multiple accounts](https://docs.amazonaws.cn/awssupport/latest/user/authorize-slack-workspace.html#authorize-multiple-accounts) and [Creating resources with Amazon CloudFormation](https://docs.amazonaws.cn/awssupport/latest/user/creating-resources-with-cloudformation.html). | February 27, 2026 | | [Updated Amazon S3 Bucket Logging check](#History) | Added new alert criteria for the Amazon S3 Bucket Logging check. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | February 17, 2026 | | [Updated Manage access to Amazon Web Services Support Center](#History) | Added a reference to the Support Center Console API operations topic to help customers find information about additional operations for their policies. For more information, see [Manage access to Amazon Web Services Support Center](https://docs.amazonaws.cn/awssupport/latest/user/accessing-support.html). | February 13, 2026 | | [Updated note in Adding IAM policies for the Support Center Console API operations](#History) | Updated the note regarding using a custom VPN configuration. For more information, see [Adding IAM policies for the Support Center Console API operations](https://docs.amazonaws.cn/awssupport/latest/user/support-console-access-control.html). | February 11, 2026 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | January 29, 2026 | | [Added **Best practices and target response times for Enterprise Support cases** in **Create a support case from a support interaction**](#History) | Added a new drop down section detailing best practices for Enterprise Support customers when creating cases to Amazon Web Services Support. For more information, see [Create a support case from a support interaction](https://docs.amazonaws.cn/awssupport/latest/user/create-support-case-from-interaction.html). | January 12, 2026 | | [Updated **Change Amazon Web Services Support Plans**](#History) | Added a note detailing what happens if an account is added to or removed from an organization that's enrolled in Amazon Business Support\+. For more information, see [Change Amazon Web Services Support Plans](https://docs.amazonaws.cn/awssupport/latest/user/changing-support-plans.html). | January 8, 2026 | | [New section **Set up permissions to use AI-enhanced troubleshooting**](#History) | Added a new section outlining how to configure the required permissions for AI-enhanced troubleshooting in Service Catalog. For more information, see [Set up permissions to use AI-enhanced troubleshooting ](https://docs.amazonaws.cn/awssupport/latest/user/support-interaction-perm.html). | December 22, 2025 | | [Updated Trusted Advisor check reference](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 18, 2025 | | [Updated Trusted Advisor check reference](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 17, 2025 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | December 8, 2025 | | [Added information regarding new Amazon Web Services Support plans](#History) | For more information, see [Amazon Web Services Support Plans](https://docs.amazonaws.cn/awssupport/latest/user/aws-support-plans.html). | December 2, 2025 | | [Added information regarding AI-enhanced troubleshooting](#History) | For more information, see [AI-enhanced troubleshooting in Support Center Console](https://docs.amazonaws.cn/awssupport/latest/user/ai-enhanced-support.html). | December 2, 2025 | | [Added information a new section for Amazon Unified Operations](#History) | For more information, see [What is Amazon Unified Operations](https://docs.amazonaws.cn/awssupport/latest/user/unified-operations-intro.html). | December 2, 2025 | | [Added description for Support Assistant APIs](#History) | Added Amazon Web Services Support API Actions for Support Assistant: ListInteractions, ListInteractionEntries, and ResolveInteraction in [Manage access to Amazon Web Services Support Center](https://docs.amazonaws.cn/awssupport/latest/user/access-aws-support-permissions.html). | December 2, 2025 | | [Updated Trusted Advisor check reference](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 21, 2025 | | [Updated Trusted Advisor check reference](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 17, 2025 | | [Updated **Editing and deleting a service-linked role for Amazon Web Services Support**](#History) | Customers onboarded to Amazon Organizations with an Enterprise Support plan can delete the `AWSServiceRoleForSupport` service-linked role. For more information, see [Editing and deleting a service-linked role for Amazon Web Services Support](https://docs.amazonaws.cn/awssupport/latest/user/using-service-linked-roles-sup.html#edit-service-linked-role). | October 31, 2025 | | [Updated Trusted Advisor check reference](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | October 15, 2025 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | September 30, 2025 | | [New topic](#History) | Added a new topic with information on how to enable promotional plan expiration notifications. For more information, see [Configure promotional plan expiration notifications](https://docs.amazonaws.cn/awssupport/latest/user/configure-promo-plan-notifications.html). | September 12, 2025 | | [Updated Trusted Advisor check](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | September 11, 2025 | | [Updated **Testing Support Center Console API calls**](#History) | Step 3 has been updated to indicate the correct event source, **support-console.amazonaws.com**. For more information see [Testing Support Center Console API calls](https://docs.amazonaws.cn/awssupport/latest/user/support-console-access-control-test.html). | September 2, 2025 | | [Updated **Changing Amazon Web Services Support plans**](#History) | The steps to upgrade or downgrade your Amazon Web Services Support subscription have been updated. For more information see [Changing Amazon Web Services Support plans](https://docs.amazonaws.cn/awssupport/latest/user/changing-support-plans.html). | August 27, 2025 | | [Updated Trusted Advisor check](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 19, 2025 | | [Removed Trusted Advisor Engage section](#History) | Removed **Get started with Amazon Trusted Advisor Engage (Preview) section**. | August 7, 2025 | | [Updated how to add the Amazon Web Services Support App to a Slack channel](#History) | For details, see [Configuring a Slack channel](https://docs.amazonaws.cn/awssupport/latest/user/add-your-slack-channel.html). | August 6, 2025 | | [Updated managed policies: AWSSupportAccess](#History) | For details, see [Amazon Web Services Support updates to Amazon managed policies](https://docs.amazonaws.cn/awssupport/latest/user/aws-managed-policies-aws-support.html#security-iam-awsmanpol-updates). | July 18, 2025 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | July 15, 2025 | | [Updated check: Amazon EC2 instances with Ubuntu LTS end of standard support](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | July 3, 2025 | | [Updated Trusted Advisor check: Amazon S3 Bucket Permissions](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | July 3, 2025 | | [Updated check: MFA on root account](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | July 2, 2025 | | [Updated check: Amazon ECS AmazonLogs driver in blocking mode.](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | July 2, 2025 | | [Updated **Request a service quota increase**](#History) | Added information on how to create a service quota increase request if your Amazon Web Services service or Amazon Web Services Region isn't supported in the Service Quotas console. For more information, see [Request service quota increase](https://docs.amazonaws.cn/awssupport/latest/user/create-service-quota-increase.html). | July 2, 2025 | | [Creating a service quota increase request in the Support Center Console is no longer supported.](#History) | For more information, see [Creating a service quota increase](https://docs.amazonaws.cn/awssupport/latest/user/create-service-quota-increase.html). | June 23, 2025 | | [Added description for UpdateInteraction in Amazon Web Services Support API](#History) | Added Amazon Amazon Web Services Support API UpdateInteraction Actions description in [Manage access to Amazon Web Services Support Center](https://docs.amazonaws.cn/awssupport/latest/user/access-aws-support-permissions.html). | June 23, 2025 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | June 17, 2025 | | [New section: About the Support Center Console API](#History) | The Support Center Console API enhances your experience with the Support Center Console. For details, see [About the Support Center Console API](https://docs.amazonaws.cn/awssupport/latest/user/aws-support-console.html). | June 16, 2025 | | [Updated Amazon Trusted Advisor chapter introduction to reflect that Basic and Developer Support plans don't support automatic check refresh. You must manually refresh Security checks to see the most recent check status.](#History) | For details, see [Amazon Trusted Advisor](https://docs.amazonaws.cn/awssupport/latest/user/trusted-advisor.html). | June 11, 2025 | | [Updated check: Amazon STS global endpoint usage across Amazon Web Services Regions is now available at all Amazon Web Services Support plan tiers.](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | June 9, 2025 | | [New check: Amazon Aurora cost optimization recommendations for DB cluster storage](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | June 9, 2025 | | [New check: Amazon STS global endpoint usage across Amazon Web Services Regions](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | June 2, 2025 | | [15 new Amazon Cost Optimization Hub checks add to Trusted Advisor](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | May 30, 2025 | | [Updated three Trusted Advisor checks](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | May 21, 2025 | | [New feature: Update support case severity](#History) | For details, see the *Changing a support case severity level* section [ Creating support cases and case management](https://docs.amazonaws.cn/awssupport/latest/user/case-management.html). | May 21, 2025 | | [Updated time you can view Amazon Web Services Support case details.](#History) | For details, see [ Security for your Amazon Web Services Support cases](https://docs.amazonaws.cn/awssupport/latest/user/security-for-support-cases.html). | April 29, 2025 | | [Updated two Trusted Advisor checks](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | April 2, 2025 | | [Added description for Amazon Web Services Support API](#History) | Added Amazon Amazon Web Services Support API Actions description in [Manage access to Amazon Web Services Support Center](https://docs.amazonaws.cn/awssupport/latest/user/access-aws-support-permissions.html). | March 7, 2025 | | [Deprecated 6 Amazon Security Hub CSPM checks](#History) | For details, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | March 5, 2025 | | [Removed references to category-level metrics for Trusted Advisor](#History) | Category-level metrics for Trusted Advisor are deprecated. References to category-level metrics are removed from [Creating Amazon CloudWatch alarms to monitor Amazon Trusted Advisor metrics](https://docs.amazonaws.cn/awssupport/latest/user/cloudwatch-metrics-ta.html). | January 27, 2025 | | [Updated documentation for Trusted Advisor](#History) | Added two new checks: Amazon CloudTrail Management Events Logging and Amazon RDS Continuous Backups Not Enabled. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 23, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated Auto Scaling Group Resources. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 23, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated IAM Access Analyzer External Access check. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 23, 2024 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | November 25, 2024 | | [Updated documentation for Trusted Advisor](#History) | Added 1 new Trusted Advisor check. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 22, 2024 | | [Added documentation for Amazon managed policies for Amazon Partner-Led Support](#History) | Added documentation for a new Amazon managed policy `AWSPartnerLedSupportReadOnlyAccess`. For more information, see [Amazon managed policies for Amazon Partner-Led Support](https://docs.amazonaws.cn/awssupport/latest/user/managed-policies-partner-led-support.html). | November 22, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 3 Trusted Advisor checks. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 7, 2024 | | [Updated documentation for Amazon Web Services Support Plans](#History) | Added a new log example for the `ListSupportPlanModifiers` operation to the [Logging Amazon Web Services Support Plans API calls with Amazon CloudTrail](https://docs.amazonaws.cn/awssupport/latest/user/logging-using-cloudtrail-support-plans.html)page. | November 6, 2024 | | [Updated documentation for `AWSTrustedAdvisorServiceRolePolicy`](#History) | Added new IAM actions `elasticloadbalancing:DescribeListeners` and `elasticloadbalancing:DescribeRules`, to onboard a new security check. For more information, see [Amazon managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). | October 30, 2024 | | [Updated documentation for Trusted Advisor](#History) | Added 4 new Trusted Advisor checks. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | October 11, 2024 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | October 8, 2024 | | [Updated documentation for Trusted Advisor](#History) | Moved 1 Cost Optimization check under the Fault Tolerance pillar. Updated 1 Security check and 1 Fault Tolerance check. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | October 2, 2024 | | [Updated Amazon Trusted Advisor Engage section](#History) | Updated the Amazon Trusted Advisor Engage section to reference Amazon Countdown. For more information, see Get started with Amazon Trusted Advisor Engage (Preview). | September 16, 2024 | | [Updated documentation for Amazon Web Services Support Plans](#History) | Added a new permission and CloudTrail documentation for viewing a list of support plan modifiers. For more information, see [Manage access to Amazon Web Services Support Plans](https://docs.amazonaws.cn/awssupport/latest/user/security-support-plans.html), [Amazon managed policies for Amazon Web Services Support Plans](https://docs.amazonaws.cn/awssupport/latest/user/managed-policies-aws-support-plans.html) and [Logging Amazon Web Services Support Plans API calls with Amazon CloudTrail](https://docs.amazonaws.cn/awssupport/latest/user/logging-using-cloudtrail-support-plans.html). | September 9, 2024 | | [Updated documentation for Trusted Advisor](#History) | Trusted Advisor added 9 new checks on Aug 23rd. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 23, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 1 Trusted Advisor Operational Excellence check and added 1 new Trusted Advisor Security check. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 22, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 6 Trusted Advisor Security checks. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 20, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 2 Trusted Advisor checks. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 12, 2024 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | August 5, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 9 Trusted Advisor Checks. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | July 21, 2024 | | [Updated documentation for `AWSTrustedAdvisorServiceRolePolicy`](#History) | Added new IAM actions `access-analyzer:ListAnalyzers`, `cloudwatch:ListMetrics`, `dax:DescribeClusters`, `ec2:DescribeNatGateways`, `ec2:DescribeRouteTables`, `ec2:DescribeVpcEndpoints`, `ec2:GetManagedPrefixListEntries`, `elasticloadbalancing:DescribeTargetHealth`, `iam:ListSAMLProviders`, `kafka:DescribeClusterV2` `network-firewall:ListFirewalls` `network-firewall:DescribeFirewall` and `sqs:GetQueueAttributes` to onboard new checks. For more information, see [Amazon managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). | June 11, 2024 | | [Removed 5 Amazon Trusted Advisor checks from documentation](#History) | Removed 5 Amazon Trusted Advisor checks that are now deprecated. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | May 15, 2024 | | [Added 1 new Amazon Trusted Advisor Security check to documentation](#History) | Added 1 new Amazon Trusted Advisor Security check to documentation. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | May 15, 2024 | | [Removed 3 Fault Tolerance checks from documentation](#History) | Removed 3 Fault Tolerance checks that are now deprecated. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | April 25, 2024 | | [Updated Fault Tolerance and Security check documentation](#History) | Added 1 new fault tolerance check. Updated 1 fault tolerance and 1 security check. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | March 29, 2024 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | March 22, 2024 | | [Updated documentation for Amazon Web Services Support plan](#History) | Updates to the Features of Amazon Web Services Support Plans. For more information, see [Amazon Web Services Support plans](https://docs.amazonaws.cn/awssupport/latest/user/aws-support-plans.html). | March 11, 2024 | | [Updated documentation for Trusted Advisor](#History) | Added 1 fault tolerance check. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | February 29, 2024 | | [Updated documentation for Trusted Advisor](#History) | Added 1 fault tolerance check. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | January 31, 2024 | | [Updated documentation for `AWSTrustedAdvisorServiceRolePolicy`](#History) | Added new IAM actions `cloudtrail:GetTrail`, `cloudtrail:ListTrails`, `cloudtrail:GetEventSelectors`, `outposts:GetOutpost`, `outposts:ListAssets` and `outposts:ListOutposts` to onboard new checks. For more information, see [Amazon managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). | January 18, 2024 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | January 17, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 1 fault tolerance check to amend title and description. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | January 8, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 1 security check to reflect change in deprecation period. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 21, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 2 security checks and 2 performance checks. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 20, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 1 security check. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 15, 2023 | | [Updated documentation for Trusted Advisor Engage](#History) | Updated Trusted Advisor Engage documentation with changes for email notification option. | December 14, 2023 | | [Updated documentation for Trusted Advisor Engage](#History) | Updated Trusted Advisor Engage documentation with changes for scheduled engagements. | December 11, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 2 new fault tolerance checks and 1 cost optimization check. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 7, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | December 6, 2023 | | [Updated Amazon managed policies for Trusted Advisor](#History) | Updated the `AWSTrustedAdvisorPriorityFullAccess` and `AWSTrustedAdvisorPriorityReadOnlyAccess` Amazon managed policies to include statement IDs. For more information, see [Amazon managed policies for Amazon Trusted Advisor](https://docs.amazonaws.cn/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html). | December 6, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 3 new fault tolerance checks. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 17, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 37 new checks for Amazon RDS. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 15, 2023 | | [Updated documentation for `AWSTrustedAdvisorServiceRolePolicy`](#History) | Added new IAM actions `ec2:DescribeRegions`, `s3:GetLifecycleConfiguration`, `ecs:DescribeTaskDefinition` and `ecs:ListTaskDefinitions` to onboard new checks. For more information, see [Amazon managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). | November 9, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | October 27, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 64 new checks integrated from Amazon Config. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | October 26, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added six new fault tolerance checks in Trusted Advisor. For more information, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | October 12, 2023 | | [Updated documentation for `AWSTrustedAdvisorServiceRolePolicy`](#History) | Added new IAM actions `route53resolver:ListResolverEndpoints`, `route53resolver:ListResolverEndpointIpAddresses`, `ec2:DescribeSubnets`, `kafka:ListClustersV2` and `kafka:ListNodes` to onboard new resilience checks. For more information, see [Amazon managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). | September 14, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | August 28, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 1 new service limits checks for Amazon Lambda. For more information, see the [ Change log for Amazon Trusted Advisor checks ](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 17, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 1 new fault tolerance checks for Lambda. For more information, see the [ Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 3, 2023 | | [Updated documentation for Trusted Advisor Engage](#History) | Updated Trusted Advisor Engage documentation with changes to forms for creating and editing engagements. Added page with Example Service Control Policies for Amazon Trusted Advisor. | July 27, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | June 26, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added two new fault tolerance checks for Amazon MQ. Added one new fault tolerance check and one new performance check for Amazon Elastic File System. For more information, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | June 1, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added two new fault tolerance checks for NAT Gateway. For more information, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | May 16, 2023 | | [Updated documentation for Amazon Web Services Support Plans](#History) | Added a new permission and CloudTrail documentation for the creation of support plan schedules. For more information, see [Manage access to Amazon Web Services Support Plans](https://docs.amazonaws.cn/awssupport/latest/user/security-support-plans.html), [Amazon managed policies for Amazon Web Services Support Plans](https://docs.amazonaws.cn/awssupport/latest/user/managed-policies-aws-support-plans.html) and [Logging Amazon Web Services Support Plans API calls with Amazon CloudTrail](https://docs.amazonaws.cn/awssupport/latest/user/logging-using-cloudtrail-support-plans.html). | May 8, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | May 2, 2023 | | [Updated documentation for Trusted Advisor Engage and Trusted Advisor Priority](#History) | Clarified prerequisites for Trusted Advisor Engage and Trusted Advisor Priority. Added example IAM policy with ability to use Trusted Advisor Engage and to enable trusted access to Trusted Advisor. | April 28, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added two new fault tolerance checks for Amazon Resilience Hub and Incident Manager. For more information, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | April 27, 2023 | | [Added documentation for Trusted Advisor Engage](#History) | You can use Amazon Trusted Advisor Engage to get the most out of your Amazon Web Services Support Plans by making it easy for you to see, request and track all your proactive engagements, and communicate with your Amazon Web Services account team about ongoing engagements. For more information, see Get started with Amazon Trusted Advisor Engage. | April 6, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added two new fault tolerance checks for Amazon ECS. For more information, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | March 30, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | March 16, 2023 | | [Added documentation for Trusted Advisor Priority](#History) | Updated the Trusted Advisor Priority console: The **Acknowledge** and **Dismiss** buttons have replaced the **Accept** and **Reject** buttons. You don't need to enter your job title or name to acknowledge, resolve, dismiss, or reopen recommendations.
For more information, see [Getting started with Trusted Advisor Priority](https://docs.amazonaws.cn/awssupport/latest/user/trusted-advisor-priority.html). | February 16, 2023 | | [Updated code examples for Amazon Web Services Support](#History) | Added .NET, Java, and Kotlin code examples that show how to use Amazon Web Services Support with an Amazon software development kit (SDK). For more information, see [ Code examples for Amazon Web Services Support using Amazon SDKs](https://docs.amazonaws.cn/awssupport/latest/user/service_code_examples). | January 16, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | January 10, 2023 | | [Updated documentation for Amazon Web Services Support App](#History) | You can search for support cases in Slack by using filter options or searching by case ID. For more information, see [Searching for support cases in Slack](https://docs.amazonaws.cn/awssupport/latest/user/search-case.html). | December 29, 2022 | | [Updated documentation for Amazon Web Services Support App](#History) | You can also use Terraform to create your resources for the Amazon Web Services Support App. For more information, see [Create Amazon Web Services Support App resources by using Terraform](https://docs.amazonaws.cn/awssupport/latest/user/creating-resources-with-cloudformation.html#terraform-support-app). | December 22, 2022 | | [Updated documentation for Trusted Advisor](#History) | Added three new fault tolerance checks for Amazon MemoryDB, Amazon ElastiCache, and Amazon CloudHSM. For more information, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 15, 2022 | | [Updated documentation for the Amazon Web Services Support App in Slack](#History) | You can now request live chat support for the following options: Account and billing support cases. Japanese language support for technical support cases. For more information, see [Creating support cases in a Slack channel](https://docs.amazonaws.cn/awssupport/latest/user/create-case-in-slack.html). | December 14, 2022 | | [Updated documentation for Amazon Web Services Support](#History) | Added documentation about new endpoints for the Amazon Web Services Support API. For more information, see [About the Amazon Web Services Support API](https://docs.amazonaws.cn/awssupport/latest/user/about-support-api.html#endpoint). | December 14, 2022 | | [Added documentation for Amazon CloudFormation templates to use for the Amazon Web Services Support App in Slack](#History) | You can use CloudFormation templates to create Slack configuration workspaces and channels for Amazon Web Services accounts in Amazon Organizations. For more information, see [Creating Amazon Web Services Support App resources with Amazon CloudFormation](https://docs.amazonaws.cn/awssupport/latest/user/creating-resources-with-cloudformation.html). | December 5, 2022 | | [Updated documentation for Trusted Advisor](#History) | Added two new fault tolerance checks for Amazon Resilience Hub. For more information, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 17, 2022 | | [Added documentation for your Amazon Security Hub CSPM findings in Trusted Advisor](#History) | Your findings from Security Hub CSPM controls are removed from Trusted Advisor faster. For more information, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 17, 2022 | | [Updated documentation for Amazon Trusted Advisor](#History) | Added documentation for Trusted Advisor Recommendations. For more information, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 16, 2022 | | [Updated documentation for the Amazon Web Services Support App in Slack](#History) | Added documentation for Japanese language support. For more information, see [Creating support cases in a Slack channel](https://docs.amazonaws.cn/awssupport/latest/user/create-case-in-slack.html). | November 11, 2022 | | [Updated documentation for Amazon Web Services Support Plans](#History) | Added troubleshooting information to allow Support Plans access in an organization. For more information, see [Troubleshooting](https://docs.amazonaws.cn/awssupport/latest/user/security-support-plans.html#troubleshooting-changing-support-plans). | November 9, 2022 | | [Updated documentation for the Amazon Web Services Support App in Slack](#History) | Added documentation for `supportapp` permissions. For more information, see [Permissions required for the Amazon Web Services Support App to connect to Slack](https://docs.amazonaws.cn/awssupport/latest/user/slack-authorization-permissions.html#permissions-to-connect-to-slack). | November 1, 2022 | | [Updated documentation for the Amazon Web Services Support App in Slack](#History) | You can use the `RegisterSlackWorkspaceForOrganization` API operation to register a Slack workspace for your Amazon Web Services account. To call this API, your account must be part of an organization in Amazon Organizations. For more information, see the [Amazon Web Services Support App in Slack API Reference](https://docs.amazonaws.cn/supportapp/latest/APIReference/API_RegisterSlackWorkspaceForOrganization.html). | October 19, 2022 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | October 4, 2022 | | [Updated documentation for Support Plans](#History) | You can now use Amazon Identity and Access Management (IAM) to manage permissions to change the support plan for your Amazon Web Services account. For more information, see the following topics: [Managing access for Amazon Web Services Support Plans](https://docs.amazonaws.cn/awssupport/latest/user/security-support-plans.html) [Amazon managed policies for Amazon Web Services Support Plans](https://docs.amazonaws.cn/awssupport/latest/user/managed-policies-aws-support-plans.html) [Changing Amazon Web Services Support Plans](https://docs.amazonaws.cn/awssupport/latest/user/changing-support-plans.html) [Logging Amazon Web Services Support Plans API calls with Amazon CloudTrail](https://docs.amazonaws.cn/awssupport/latest/user/logging-using-cloudtrail-support-plans.html) | September 29, 2022 | | [Updated documentation for the Amazon Web Services Support App in Slack](#History) | Added documentation on how to configure a public or private channel to use with the Amazon Web Services Support App. For more information, see [Configuring a Slack channel](https://docs.amazonaws.cn/awssupport/latest/user/add-your-slack-channel.html). | September 22, 2022 | | [Updated documentation for Amazon Web Services Support](#History) | Added a new section about security for your support cases. For more information, see [ Security for your Amazon Web Services Support cases](https://docs.amazonaws.cn/awssupport/latest/user/security-for-support-cases.html). | September 9, 2022 | | [Updated documentation for Trusted Advisor](#History) | Added a new security check for Amazon EC2. For more information, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | September 1, 2022 | | [Updated documentation for the Amazon Web Services Support App in Slack](#History) | See the following topics:
You can use the Amazon Web Services Support App to manage your support cases, request service quota increases, and chat with support agents directly in your Slack channels. For more information, see the [Amazon Web Services Support App in Slack documentation](https://docs.amazonaws.cn/awssupport/latest/user/aws-support-app-for-slack.html).
You can attach Amazon Web Services managed policies to your IAM roles to use the Amazon Web Services Support App. For more information, see [Amazon Web Services managed policies for Amazon Web Services Support App in Slack](https://docs.amazonaws.cn/awssupport/latest/user/support-app-managed-policies.html).
New API reference for the Amazon Web Services Support App. See the [Amazon Web Services Support App API Reference](https://docs.amazonaws.cn/supportapp/latest/APIReference/Welcome.html). | August 24, 2022 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | August 17, 2022 | | [Added documentation for Trusted Advisor Priority](#History) | Trusted Advisor Priority adds support for the following features: Delegated administrators Daily and weekly email notifications for recommendation summaries Reopen resolved or rejected recommendations Amazon Web Services managed policies
For more information, see [Getting started with Trusted Advisor Priority](https://docs.amazonaws.cn/awssupport/latest/user/trusted-advisor-priority.html). | August 17, 2022 | | [Updated documentation for Trusted Advisor](#History) | The **Preferences** page in the Trusted Advisor console has been updated. For more information, see [Getting started with Amazon Trusted Advisor](https://docs.amazonaws.cn/awssupport/latest/user/get-started-with-aws-trusted-advisor.html#preferences-trusted-advisor-console). | July 15, 2022 | | [Updated documentation for Trusted Advisor](#History) | Updated the checks to include the following information: **Alert Criteria** **Recommended Action** **Additional Resources** **Report columns**
For more information, see the [Amazon Trusted Advisor check reference](https://docs.amazonaws.cn/awssupport/latest/user/trusted-advisor-check-reference.html). | July 7, 2022 | | [Updated documentation for Amazon Web Services Support](#History) | Added documentation that explains how to manage your support cases. [Updating an existing support case](https://docs.amazonaws.cn/awssupport/latest/user/monitoring-your-case.html#update-support-cases) [Troubleshooting](https://docs.amazonaws.cn/awssupport/latest/user/troubleshooting-support-cases.html) | June 28, 2022 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Updated permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | June 23, 2022 | | [Updated documentation for Trusted Advisor](#History) | Trusted Advisor supports additional Amazon Foundational Security Best Practices security standard controls that are sourced from Amazon Security Hub CSPM. For more information, see the [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | June 23, 2022 | | [Updated documentation for Trusted Advisor](#History) | Added information about how to request service quota increases. For more information, see [Service limits](https://docs.amazonaws.cn/awssupport/latest/user/service-limits.html). | June 21, 2022 | | [Updated documentation for Amazon Web Services Support](#History) | The create case experience has been updated in the Support Center Console. For more information, see [Creating support cases and case management](https://docs.amazonaws.cn/awssupport/latest/user/case-management.html). | May 18, 2022 | | [Updated documentation for Trusted Advisor](#History) | Added four checks for Amazon EBS and Amazon Lambda. For more information, see [Opt in Amazon Compute Optimizer to add Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/compute-optimizer-with-trusted-advisor.html). | May 4, 2022 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | April 27, 2022 | | [Updated documentation for the Exposed Access Keys check](#History) | This check is now automatically refreshed for you. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | April 25, 2022 | | [Updated documentation for Trusted Advisor](#History) | The Amazon Direct Connect checks in the fault tolerance category are updated. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | March 29, 2022 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | March 14, 2022 | | [Added documentation for Trusted Advisor Priority](#History) | You can use Trusted Advisor Priority to view a list of prioritized recommendations from your technical account manager (TAM). For more information, see [Getting started with Trusted Advisor Priority](https://docs.amazonaws.cn/awssupport/latest/user/trusted-advisor-priority.html). | February 28, 2022 | | [Updated documentation for using Amazon EventBridge for Trusted Advisor](#History) | You can create an EventBridge rule to monitor changes to your Trusted Advisor checks. For more information, see [Monitoring Amazon Trusted Advisor check results with EventBridge](https://docs.amazonaws.cn/awssupport/latest/user/cloudwatch-events-ta.html). | February 21, 2022 | | [New documentation for using Amazon EventBridge to monitor Amazon Web Services Support cases](#History) | You can create an EventBridge rule to monitor and receive notifications about your support cases. For more information, see [Monitoring Amazon Web Services Support cases with EventBridge](https://docs.amazonaws.cn/awssupport/latest/user/event-bridge-support.html). | February 21, 2022 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [Amazon managed policy: AWSSupportServiceRolePolicy](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | February 17, 2022 | | [Added documentation for integrating with Amazon Security Hub CSPM](#History) | In the Trusted Advisor console, you can now view the findings for your Security Hub CSPM controls that are part of the Amazon Foundational Security Best Practices security standard. For more information, see [Viewing Amazon Security Hub CSPM controls in the Amazon Trusted Advisor console](https://docs.amazonaws.cn/awssupport/latest/user/security-hub-controls-with-trusted-advisor.html). | January 18, 2022 | | [Updated documentation](#History) | If you have an [Enterprise On-Ramp](https://www.amazonaws.cn/premiumsupport/plans/enterprise-onramp) Support plan, you have access to all Trusted Advisor checks and the Amazon Web Services Support API. | November 24, 2021 | | [Updated documentation for Trusted Advisor](#History) | The check name for Amazon OpenSearch Service Reserved Instance Optimization was updated. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | September 8, 2021 | | [Updated documentation for Trusted Advisor checks](#History) | Added a reference topic for all Trusted Advisor checks. For more information, see [Amazon Trusted Advisor check reference](https://docs.amazonaws.cn/awssupport/latest/user/trusted-advisor-check-reference.html). | September 1, 2021 | | [Updated documentation for Trusted Advisor managed policies](#History) | Updated documentation for the Trusted Advisor managed policies. For more information, see [Amazon managed policies for Amazon Web Services Support and Amazon Trusted Advisor](https://docs.amazonaws.cn/awssupport/latest/user/security-iam-awsmanpol.html). | August 10, 2021 | | [Updated documentation for Trusted Advisor](#History) | Updated documentation for the Trusted Advisor console. For more information, see [Get started with Amazon Trusted Advisor](https://docs.amazonaws.cn/awssupport/latest/user/get-started-with-aws-trusted-advisor.html). | July 16, 2021 | | [Updated documentation for creating Amazon Web Services Support cases](#History) | Added documentation about how to create a related support case for cases that are permanently closed. For more information, see [Reopening a closed case](https://docs.amazonaws.cn/awssupport/latest/user/monitoring-your-case.html#reopen-close-cases) and [Creating a related case](https://docs.amazonaws.cn/awssupport/latest/user/monitoring-your-case.html#permanently-closed-cases). | June 8, 2021 | | [Updated documentation for Trusted Advisor](#History) | Trusted Advisor added two new checks for Amazon Elastic Block Store (Amazon EBS) volume storage. For more information, see [Change log for Amazon Trusted Advisor checks](https://docs.amazonaws.cn/awssupport/latest/user/aws-trusted-advisor-change-log.html). | June 8, 2021 | | [Updated documentation](#History) | The following topics are updated: Updated procedures and added content to the [Creating Amazon CloudWatch alarms to monitor Amazon Trusted Advisor metrics](https://docs.amazonaws.cn/awssupport/latest/user/cloudwatch-metrics-ta.html) topic Added the [Service quotas for the Amazon Web Services Support API](https://docs.amazonaws.cn/awssupport/latest/user/Case_Life_Cycle.html#aws-support-trusted-advisor-api-quotas) section | May 12, 2021 | ## Earlier updates | Change | Description | Date | | --- | --- | --- | | Updated documentation for Trusted Advisor | Added documentation to filter, refresh, and download check results. For more information, see the following sections: [See the AWS documentation website for more details](http://docs.amazonaws.cn/en_us/awssupport/latest/user/History.html) | March 16, 2021 | | Updated documentation about Amazon managed policies | Added information about the AWSSupportServiceRolePolicy Amazon managed policy. For more information, see [Using service-linked roles for Amazon Web Services Support](using-service-linked-roles-sup.md). | March 16, 2021 | | Added checks for Amazon Lambda | Added four Amazon Trusted Advisor checks for Lambda in the [Change log for Amazon Trusted Advisor](aws-trusted-advisor-change-log.md). | March 8, 2021 | | Updated service limit checks for Amazon Elastic Block Store | Updated five Amazon Trusted Advisor checks for Amazon EBS in the [Change log for Amazon Trusted Advisor](aws-trusted-advisor-change-log.md). | March 5, 2021 | | Updated documentation for CloudTrail logging | CloudTrail supports logging for console actions when you change your Amazon Web Services Support plan. For more information, see [Logging changes to your Amazon Web Services Support plan](logging-using-cloudtrail-support-plans.md#support-plan-cloudtrail-logging). | February 9, 2021 | | Updated documentation for Trusted Advisor | Updated the [Get started with Trusted Advisor Recommendations](get-started-with-aws-trusted-advisor.md) topic. | January 29, 2021 | | Updated documentation for Trusted Advisor reports | Added a [Troubleshooting](use-other-aws-services-with-trusted-advisor-reports.md#troubleshooting-trusted-advisor-reports) section for using Trusted Advisor reports with other Amazon services. | December 4, 2020 | | Added Amazon Trusted Advisor support for Amazon CloudTrail logging | CloudTrail supports logging for a subset of Trusted Advisor console actions. For more information, see [Logging Amazon Trusted Advisor console actions with Amazon CloudTrail](logging-using-cloudtrail-for-aws-trusted-advisor.md). | November 23, 2020 | | Added a change log topic | View changes to Amazon Trusted Advisor checks and categories in the [Change log for Amazon Trusted Advisor](aws-trusted-advisor-change-log.md). | November 18, 2020 | | Added support for organizational units | You can now create reports for Trusted Advisor checks for organizational units (OUs). For more information, see [Create organizational view reports](organizational-view.md#create-organizational-view-reports). | November 17, 2020 | | Updated the logging with Amazon CloudTrail topic | Added an example log entry for a Trusted Advisor API operation. See [Amazon Trusted Advisor information in CloudTrail logging](logging-using-cloudtrail.md#cloudtrail-logging-for-trusted-advisor). | October 22, 2020 | | Added Amazon Web Services Support quotas | Added information about the current quotas and restrictions for Amazon Web Services Support. See the [Amazon Web Services Support endpoints and quotas](https://docs.amazonaws.cn/general/latest/gr/awssupport.html) in the Amazon Web Services General Reference. | August 4, 2020 | | Organizational view for Amazon Trusted Advisor | You can now create reports for Trusted Advisor checks for accounts that are part of Amazon Organizations. See [Organizational view for Amazon Trusted Advisor](organizational-view.md). | July 17, 2020 | | Security and Amazon Web Services Support | Updated information about security considerations when using Amazon Web Services Support and Trusted Advisor. See [Security in Amazon Web Services Support](security.md) | May 5, 2020 | | Security and Amazon Web Services Support | Added information about security considerations when using Amazon Web Services Support. | January 10, 2020 | | Using Trusted Advisor as a web service | Added updated instructions to refresh Trusted Advisor data after getting list of Trusted Advisor checks. | November 1, 2018 | | Using Service-linked roles | Added new section. | July 11, 2018 | | Getting Started: Troubleshooting | Added troubleshooting links for Route 53 and Amazon Certificate Manager. | September 1, 2017 | | Case Management Example: Creating a Case | Added a note about the CC box for users who have the Basic support plan. | August 1, 2017 | | Monitoring Trusted Advisor Check Results with CloudWatch Events | Added new section. | November 18, 2016 | | Case Management | Updated the names of case severity levels. | October 27, 2016 | | Logging Amazon Web Services Support Calls with Amazon CloudTrail | Added new section. | April 21, 2016 | | Getting Started: Troubleshooting | Added more troubleshooting links. | May 19, 2015 | | Getting Started: Troubleshooting | Added more troubleshooting links. | November 18, 2014 | | Getting Started: Case Management | Updated to reflect Service Catalog in the Amazon Web Services Management Console. | October 30, 2014 | | Programming the Life of an Amazon Web Services Support Case | Added information about new API elements for adding attachments to cases and for omitting case communications when retrieving case history. | July 16, 2014 | | Accessing Amazon Web Services Support | Removed named support contacts as an access method. | May 28, 2014 | | Getting Started | Added the Getting Started section. | December 13, 2013 | | Initial publication | New Amazon Web Services Support service released. | April 30, 2013 |