# Change Amazon Web Services Support Plans
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You can use the Amazon Web Services Support Plans console to change your support plan for your Amazon Web Services account. To change your support plan, you must have Amazon Identity and Access Management(IAM) permissions. For more information, see [Manage access to Amazon Web Services Support Plans](security-support-plans.md) and [Amazon managed policies for Amazon Web Services Support Plans](managed-policies-aws-support-plans.md).

**To change your support plan**

1. Sign in to the Amazon Web Services Support Plans console at [https://console.amazonaws.cn/support/plans/home](https://console.amazonaws.cn/support/plans/home).

1. (Optional) To compare support plans, on the **Amazon Web Services Support Plans** page, choose **Compare all Amazon Web Services Support plans and features**.

1. (Optional) To view estimated costs for a support plan, choose **Pricing calculator**. In the **Pricing calculator**, select a support tier, enter an estimate of how much you expect to spend with Amazon each month, and then choose **Calculate**.

1. To downgrade your Enterprise Support plan, reach out to your Technical Account Manager (TAM).

   To downgrade your Business Support\$1 plan, on the [Manage Support Plans](https://console.amazonaws.cn/support/plans/home) page, choose **Review downgrade** in the Basic Amazon Web Services Support plan section.

   To upgrade to an Amazon Enterprise Support or Amazon Unified Operations plan, choose **Contact sales**.

   To upgrade to an Amazon Business Support\$1 plan from Basic Amazon Web Services Support, complete the following steps:

   1. Choose **Get started** in the Amazon Business Support\$1 section.

   1. If you are onboarded to Amazon Organizations and have the all-feature mode enabled, you can subscribe your entire organization to Business Support\$1. For information about all-feature mode, see [Enabling all features for an organization with Amazon Organizations](https://docs.amazonaws.cn/organizations/latest/userguide/orgs_manage_org_support-all-features.html) in the *Amazon Organizations User Guide*. To enroll at the organization level, select the **My organization** radio button. Review the [plan details and pricing](https://www.amazonaws.cn/premiumsupport/pricing/), and then check the box to agree to the subscription terms. Only your organization's management account can subscribe your entire organization.

      Or, to enroll at the account level, select the **My account** radio button, then check the box to agree to the subscription terms.

   1. Choose **Confirm upgrade** to complete your Amazon Business Support\$1 plan subscription.
**Note**  
After you subscribe your entire organization to Amazon Business Support\$1, any new accounts created within that organization are automatically subscribed to Amazon Business Support\$1. If an account that was previously subscribed to Amazon Business Support\$1 at the organization-level leaves the organization, that account is downgraded to the Basic support plan.

**Note**  
If you sign up for a paid support plan, you’re responsible for a minimum one month subscription of Amazon Web Services Support. For more information, see the [Amazon Web Services Support FAQs](https://www.amazonaws.cn/premiumsupport/faqs).

## Related information
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For more information about Amazon Web Services Support Plans, see the [Amazon Web Services Support FAQs](https://www.amazonaws.cn/premiumsupport/faqs). You can also choose **Contact us** from the Support Plans console.

To close your account, see [Closing an Account](https://docs.amazonaws.cn//awsaccountbilling/latest/aboutv2/close-account.html) in the *Amazon Billing User Guide*.