Add an Amazon Web Services Support communication to a case using an Amazon SDK - Amazon Web Services Support
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Add an Amazon Web Services Support communication to a case using an Amazon SDK

The following code examples show how to add an Amazon Web Services Support communication with an attachment to a support case.

.NET
Amazon SDK for .NET
Note

There's more on GitHub. Find the complete example and learn how to set up and run in the Amazon Code Examples Repository.

/// <summary> /// Add communication to a case, including optional attachment set ID and CC email addresses. /// </summary> /// <param name="caseId">Id for the support case.</param> /// <param name="body">Body text of the communication.</param> /// <param name="attachmentSetId">Optional Id for an attachment set.</param> /// <param name="ccEmailAddresses">Optional list of CC email addresses.</param> /// <returns>True if successful.</returns> public async Task<bool> AddCommunicationToCase(string caseId, string body, string? attachmentSetId = null, List<string>? ccEmailAddresses = null) { var response = await _amazonSupport.AddCommunicationToCaseAsync( new AddCommunicationToCaseRequest() { CaseId = caseId, CommunicationBody = body, AttachmentSetId = attachmentSetId, CcEmailAddresses = ccEmailAddresses }); return response.Result; }
Java
SDK for Java 2.x
Note

There's more on GitHub. Find the complete example and learn how to set up and run in the Amazon Code Examples Repository.

public static void addAttachSupportCase(SupportClient supportClient, String caseId, String attachmentSetId) { try { AddCommunicationToCaseRequest caseRequest = AddCommunicationToCaseRequest.builder() .caseId(caseId) .attachmentSetId(attachmentSetId) .communicationBody("Please refer to attachment for details.") .build(); AddCommunicationToCaseResponse response = supportClient.addCommunicationToCase(caseRequest); if (response.result()) System.out.println("You have successfully added a communication to an AWS Support case"); else System.out.println("There was an error adding the communication to an AWS Support case"); } catch (SupportException e) { System.out.println(e.getLocalizedMessage()); System.exit(1); } }
JavaScript
SDK for JavaScript V3
Note

There's more on GitHub. Find the complete example and learn how to set up and run in the Amazon Code Examples Repository.

import { AddCommunicationToCaseCommand } from "@aws-sdk/client-support"; import { client } from "../libs/client.js"; export const main = async () => { let attachmentSetId; try { // Add a communication to a case. const response = await client.send( new AddCommunicationToCaseCommand({ communicationBody: "Adding an attachment.", // Set value to an existing support case id. caseId: "CASE_ID", // Optional. Set value to an existing attachment set id to add attachments to the case. attachmentSetId, }) ); console.log(response); return response; } catch (err) { console.error(err); } };
Kotlin
SDK for Kotlin
Note

This is prerelease documentation for a feature in preview release. It is subject to change.

Note

There's more on GitHub. Find the complete example and learn how to set up and run in the Amazon Code Examples Repository.

suspend fun addAttachSupportCase(caseIdVal: String?, attachmentSetIdVal: String?) { val caseRequest = AddCommunicationToCaseRequest { caseId = caseIdVal attachmentSetId = attachmentSetIdVal communicationBody = "Please refer to attachment for details." } SupportClient { region = "us-west-2" }.use { supportClient -> val response = supportClient.addCommunicationToCase(caseRequest) if (response.result) { println("You have successfully added a communication to an AWS Support case") } else { println("There was an error adding the communication to an AWS Support case") } } }

For a complete list of Amazon SDK developer guides and code examples, see Using Amazon Web Services Support with an Amazon SDK. This topic also includes information about getting started and details about previous SDK versions.