# Incident response
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Incident response for Amazon Web Services Support is an Amazon responsibility. Amazon has a formal, documented policy and program that governs incident response. For more information, see the [Amazon Security Incident Response Technical Guide](https://docs.amazonaws.cn/security-ir/latest/userguide/security-incident-response-guide.html).

Use the following options to inform yourself about operational issues:
+ View Amazon operational issues with broad impact on the [Amazon Service Health Dashboard](https://status.aws.amazon.com/). For example, events that affect a service or Region that isn't specific to your account.
+ View operational issues for individual accounts in the [Amazon Health Dashboard](https://phd.aws.amazon.com). For example, events that affect services or resources in your account. For more information, see [Getting started with the Amazon Health Dashboard](https://docs.amazonaws.cn/health/latest/ug/getting-started-phd.html) in the *Amazon Health User Guide*.