Using browser and network log files
The web browser communicates with the Handler component to view and modify resources. If there are issues with communication between the web browser and the Handler, you can troubleshoot using the browser and network log files.
Accessing Chrome console logs
From a Chrome browser, access the console log window.
Do one of the following:
Use the shortcut key. For Windows and Linux, use
Ctrl+Shift+J. For macOS, use,Cmd+Opt+J.Select the Chrome menu button on the upper right hand side, select More Tools then choose Developer Tools.
Select the Console tab in the Developer Tools pane.
In the Console tab, errors are highlight in red and warnings are highlight in yellow.
Accessing Chrome network logs
From a Chrome browser, the network tab contains network calls for uploaded and downloaded resources.
Do one of the following:
Use the shortcut key. For Windows and Linux, use
Ctrl+Shift+J. For macOS, use,Cmd+Opt+J.Select the Chrome menu button on the upper right hand side, select More Tools then choose Developer Tools.
Select the Network tab in the Developer Tools pane.
Refresh the page.
Errors are highlighted in red. Select an error to see more information about it.
The Status Code in both the Headers and the Response tabs can be used to diagnose issues.