Directory Status Errors - Amazon Directory Service
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Directory Status Errors

Amazon Directory Service directories can encounter various states that indicate different types of issues. Understanding these states helps you determine the appropriate troubleshooting steps.

Directory Status Types

Status

Description

Action Required

Active

Directory creation completed successfully and is operating normally.

No action required.

Impaired

Directory was created successfully, but the domain controller encountered problems afterward. The system attempts automatic recovery.

Monitor the directory status. If the issue persists, contact Amazon Support.

Failed

Directory creation failed and is unrecoverable.

Delete the failed directory and create a new one.

Inoperable (Hybrid AD only)

Amazon detected a security issue and automatically isolated the directory for protection. The directory becomes completely unusable until restored.

Contact Amazon Web Services Support Center immediately. This status requires Amazon Web Services Support intervention to investigate and restore the directory.