Data collection issues related to Windows Management Instrumentation
- WMI: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
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Turn on the inbound firewall rule "Windows Management Instrumentation (DCOM–In)". For example:
* Inbound TCP/IP at local port 135
.Also, turn on the inbound firewall rule "Windows Management Instrumentation (WMI–In)". For example:
* Inbound TCP/IP at local port 49152 – 65535
for Windows Server 2008 and higher versions.* Inbound TCP/IP at local port 1025 – 5000
for Windows Server 2003 and lower versions. - WMI: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
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Try the following:
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Add the DMS data collector user to the Windows group, Distributed COM Users or Administrators.
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Start the Windows Management Instrumentation service and set its start-up type to Automatic.
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Make sure that your DMS data collector user name is in the
\
format.
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- WMI: Access denied
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Add Remote Enable permission to the DMS data collector user on the root WMI namespace.
Use Advanced settings and make sure that permissions apply to "This namespace and subnamespaces."
- WMI: The call was canceled by the message filter. (Exception from HRESULT: 0x80010002...)
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Restart the Windows Management Instrumentation service.