Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Amazon Support Center Console events

Support Center Console sends service events to EventBridge via Amazon CloudTrail.

Support Center Console events delivered via Amazon CloudTrail

Amazon CloudTrail sends events originating from Support Center Console to EventBridge. Amazon services deliver events to CloudTrail on a best effort basis. For more information, see Amazon service events delivered via Amazon CloudTrail in the Amazon EventBridge User Guide.

To match events from this service delivered by Amazon CloudTrail, create an event pattern that matches against the following event attributes:

{
  "source": ["aws.support-console"],
  "detail-type": ["Amazon API Call via CloudTrail"],
  "detail": {
    "eventSource": ["support-console.amazonaws.com"]
  }
}

To match against a specific API calls from this service, include an eventName attribute specifying an array of API calls to match:

{
  "source": ["aws.support-console"],
  "detail-type": ["Amazon API Call via CloudTrail"],
  "detail": {
    "eventSource": ["support-console.amazonaws.com"],
    "eventName": ["api-action-name"]
  }
}