Tasks that require root user credentials
Important
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you're on the correct Amazon sign-in page
for your type of user. If you are the Amazon Web Services account root user (account owner), you can sign in to Amazon
using the credentials that you set up when you created the Amazon Web Services account. If you are an
IAM user, your account administrator can give you the credentials that you can use to sign
in to Amazon. If you need to request support, do not use the feedback link on this page, as
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We recommend that you configure an administrative user in Amazon IAM Identity Center to perform daily tasks and access Amazon resources. However, you can perform the tasks listed below only when you sign in as the root user of an account.
Account Management Tasks
Change your account settings. This includes the account name, email address, root user password, and root user access keys. Other account settings, such as contact information, payment currency preference, and Amazon Web Services Regions, don't require root user credentials.
Restore IAM user permissions. If the only IAM administrator accidentally revokes their own permissions, you can sign in as the root user to edit policies and restore those permissions.
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Close your Amazon Web Services account.
For more information, see the following topics:
Billing Tasks
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Activate IAM access to the Billing and Cost Management console.
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Some Billing tasks are limited to the root user. See Managing an Amazon Web Services account in Amazon Billing User Guide for more information.
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View certain tax invoices. An IAM user with the aws-portal:ViewBilling permission can view and download VAT invoices from Amazon Europe, but not Amazon Inc. or Amazon Internet Services Private Limited (AISPL).
Amazon GovCloud (US) Tasks
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Request Amazon GovCloud (US) account root user access keys from Amazon Web Services Support.
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In the event that an Amazon Key Management Service key becomes unmanageable, you can recover it by contacting Amazon Web Services Support as the root user.
Amazon EC2 Task
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Register as a seller in the Reserved Instance Marketplace.