Limitations and notes for ServiceNow connector - Amazon Glue
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Limitations and notes for ServiceNow connector

The following are limitations or notes for the ServiceNow connector:

  • The search endpoints are limited to 10,000 total results for any given query. Any partition having more than 10,000 records will result in a 400 error.

  • Other important limitations for the connector are described in Limitations.

  • A maximum of three filtering statements are accepted by ServiceNow.

  • Currently, ServiceNow supports Associations between standard ServiceNow objects (e.g. contact, company, deal, or ticket) and custom objects.

    • For a Free account: you can create only up to 10 association types between each object pairing (e.g. contacts and companies).

    • For a Super Admin account: you can create only up to 50 association types between each object pairing.

    • For more information, see Associations v4 and Create and use association labels.

  • The 'Quote' and 'Communications' objects are not present for Associations as they are currently not supported in the connector.