Sharing a job - MediaConvert
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Sharing a job

You can share a job by using the MediaConvert console, Amazon CLI, or API/SDK.

MediaConvert Console

To share a job by using the MediaConvert console:

  1. Open the Jobs page in the MediaConvert console.

  2. Choose the Job ID for the job you want to share to view its Job summary page.

  3. In the Job details section, choose Share with Amazon Web Services Support.

  4. In the Share job resources dialog box, enter your active support case ID in the format case-1234.

  5. Choose Share to submit the request.

  6. The console displays a confirmation message when the request is successfully queued for processing.

Amazon Command Line Interface (CLI)

The following example creates a resource share for a specific job and support case.

To share a job by using the Amazon CLI

  1. Identify the job ID and support case ID you want to use:

    • Job ID: The MediaConvert job identifier (for example, 1740995632451-jkmq89)

    • Support case ID: Your active support case identifier in the format case-1234

  2. Create the resource share with the Amazon CLI:

    aws mediaconvert create-resource-share \
    --job-id "1740995632451-jkmq89" \
    --support-case-id "case-1234" \
    --region us-west-2

  3. The API returns an HTTP 202 Accepted response when the request is successfully queued for processing.

For more information about the Share API, see the MediaConvert API Reference.

After you create a share request, monitor its status by checking the job details with the GetJob API. The job response includes share status information.