Requirements
To share a job with Amazon Web Services Support, the following requirements apply:
- Active support case
-
You must have an active Amazon Web Services Support case ID number.
- IAM policy
-
Your IAM user or role must have the
mediaconvert:CreateResourceShare
permission. This permission is separate frommediaconvert:GetJob
and you must grant it explicitly.The following is an example IAM policy that allows the operation
mediaconvert:CreateResourceShare
for a specific MediaConvert job :{ "Version": "2012-10-17", "Statement": [ { "Sid": "Sid1", "Effect": "Allow", "Action": [ "mediaconvert:CreateResourceShare" ], "Resource": [ "arn:aws:mediaconvert:us-west-2:111122223333:jobs/1234567891234-a9abcd" ] } ] }
- Job access
-
The job that you want to share must exist and be accessible to your Amazon account.
- Input access
-
You can only share input files that are stored on Amazon S3. The IAM role specified in the job must have permission to access the input files.
- Rate limits
-
MediaConvert limits share requests to one request every ten seconds, per account. You can have a maximum of 100 active shares per account.