

# Troubleshooting Amazon Network Firewall
<a name="troubleshooting"></a>

The topics in this chapter can help you troubleshoot problems with configuring and using Amazon Network Firewall.

**Contents**
+ [Troubleshooting general issues in Amazon Network Firewall](troubleshooting-general-issues.md)
  + [Firewall endpoint creation or deletion fails](troubleshooting-general-issues.md#troubleshoot-firewall-endpoint--creation-fails)
  + [Availability Zone is unsupported](troubleshooting-general-issues.md#troubleshoot-unsupported-az)
  + [How do I check if I have asymmetric routing?](troubleshooting-general-issues.md#troubleshoot-check-asymmetric-routing-tg)
  + [I'm using Network Firewall with Amazon Transit Gateway and Network Firewall is dropping traffic](troubleshooting-general-issues.md#troubleshoot-dropped-traffic-flows)
  + [High latency and intermittent packet drops when traffic passes through Network Firewall](troubleshooting-general-issues.md#troubleshoot-high-latency-package-drops)
  + [How Network Firewall scaling works](troubleshooting-general-issues.md#troubleshoot-scaling-behavior)
+ [Troubleshooting logging in Amazon Network Firewall](troubleshooting-logging.md)
  + [My firewall isn't logging all traffic that matches pass action rules](troubleshooting-logging.md#troubleshoot-logging-partial-traffic)
  + [I don't see Alert logs that match drop action rules in my rule group](troubleshooting-logging.md#troubleshoot-logging-alert-logs-matching-rules)
  + [I don’t see any TLS logs even though I have TLS logging enabled](troubleshooting-logging.md#troubleshoot-logging-no-tls-logs)
+ [Troubleshooting rules in Amazon Network Firewall](troubleshooting-rules.md)
  + [Rules with the `HOME_NET` variable are not working as expected with managed rule groups](troubleshooting-rules.md#troubleshoot-rules-home-net)
  + [I created a rule to allow only outbound traffic from `HOME_NET` to `EXTERNAL_NET`, but `EXTERNAL_NET` was also able to initiate a connection back to `HOME_NET`. How do I prevent this from happening?](troubleshooting-rules.md#troubleshoot-rules-allow-outbound-home-net)
  + [I'm using strict ordering, but stateful rules near the bottom of my ruleset appear to be handling traffic before rules near the top of my ruleset](troubleshooting-rules.md#troubleshoot-rules-strict-ordering-rule-order)
  + [I've configured a drop action rule but traffic still goes through the firewall](troubleshooting-rules.md#troubleshoot-rules-not-working-as-expected)
  + [I have a rule that is intermittently not matching when I think it should](troubleshooting-rules.md#troubleshoot-rules-not-working-depth-limit-reached)
+ [Troubleshooting TLS inspection in Amazon Network Firewall](troubleshooting-tls-inspection.md)
  + [Outbound TLS - Blocked connections to servers with revoked certificates](troubleshooting-tls-inspection.md#troubleshoot-blocked-connections-outbound-tls)
  + [Outbound TLS - Passing traffic for specific target server with revoked certificates by adjusting scope](troubleshooting-tls-inspection.md#troubleshoot-how-to-pass-traffic-revoked-certificates)
  + [Troubleshooting connection issues with Amazon Web Services service endpoints (including the Amazon Systems Manager agent)](troubleshooting-tls-inspection.md#troubleshoot-connection-service-endpoints)
  + [Troubleshooting TLS - Connections dropping or resetting](troubleshooting-tls-inspection.md#troubleshoot-connection-drops)