AI services opt-out policies - Amazon Organizations
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AI services opt-out policies

AI services opt-out policies allow you to control data collection for Amazon AI services for all the accounts in an organization.

Amazon AI services might use and store customer content for service improvement. Service improvement is the use and storage of content that is not personal data to develop and improve Amazon and affiliate machine-learning and artificial intelligence technologies. For this purpose, we might store content in an Amazon Web Services Region outside of the Amazon Web Services Region where you are using the service. As an Amazon customer, you can opt out of having your content used for service improvements at any time.

You can create opt-out policies for an individual AI service, or for all services supported by AI services opt-out policies. You can also query the effective policy applicable to each account to see the effects of your setting choices.

For more detailed information, see Amazon Machine Learning and Artificial Intelligence Services in the Amazon Service Terms. For a list of services supported by AI services opt-out policies, see List of supported AI services.

Considerations when using AI services opt-out policies

Opting out applies to all Amazon Web Services Regions excluding Amazon GovCloud (US)

When you specify an opt-in or opt-out preference for a service, that setting is global and applied to all Amazon Web Services Regions excluding the Amazon GovCloud (US) Regions. Setting the value from within one Amazon Web Services Region replicates to all other Regions.

Opting out can affect service functionality

Amazon AI services might need to store your content to provide the service to you in a capacity unrelated to any service improvement, and opting out might affect that functionality. For example, Amazon Lex stores utterance analytics as part of providing those analytics to you. For more detailed information, see Amazon Machine Learning and Artificial Intelligence Services in the Amazon Service Terms.

Opting out deletes all of the associated historical content

When you opt out of content use by an Amazon AI service, that service deletes all of the associated historical content that was shared with Amazon before you set the option. This deletion is limited to data stored that is not required to provide service functions.

For example, you use a service while opted in. That service might store copies of that your content for service improvement. You opt out. Any copies that have been stored by the service for service improvement are deleted, but any data that is used to provide the service to you is not deleted.