Data Protection in Amazon Polly - Amazon Polly
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Data Protection in Amazon Polly

Amazon Polly conforms to the Amazon shared responsibility model, which includes regulations and guidelines for data protection. Amazon is responsible for protecting the global infrastructure that runs all the Amazon services. Amazon maintains control over data hosted on this infrastructure, including the security configuration controls for handling customer content and personal data. Amazon customers and APN partners, acting either as data controllers or data processors, are responsible for any personal data that they put in the Amazon Cloud.

For data protection purposes, we recommend that you protect Amazon account credentials and set up individual users with Amazon Identity and Access Management (IAM), so that each user is given only the permissions necessary to fulfill their job duties. We also recommend that you secure your data in the following ways:

  • Use multi-factor authentication (MFA) with each account.

  • Use SSL/TLS to communicate with Amazon resources.

  • Set up API and user activity logging with Amazon CloudTrail.

  • Use Amazon encryption solutions, along with all default security controls within Amazon services.

We strongly recommend that you never put sensitive identifying information, such as your customers' account numbers, into free-form fields such as a Name field. This includes when you work with Amazon Polly or other Amazon services using the console, API, Amazon CLI, or Amazon SDKs. Any data that you enter into Amazon Polly or other services might get picked up for inclusion in diagnostic logs. When you provide a URL to an external server, don't include credentials information in the URL to validate your request to that server.

For more information about data protection, see the Amazon Shared Responsibility Model and GDPR blog post on the Amazon Security Blog.