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Plan and billing for Amazon Quick Free, Plus, and Max accounts - Amazon Quick
Accessing Plan & BillingViewing your current planBilling historyBilling preferencesHow collaborator billing worksAnnual subscription termsBilling cycle and prorationChanging your plan
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Plan and billing for Amazon Quick Free, Plus, and Max accounts

This topic describes how to view and manage your plan and billing information for Amazon Quick Free, Plus, and Max accounts created at aws.com/quick.

Note

This section applies to Amazon Quick Free, Plus, and Max accounts. If your organization manages Amazon Quick through the Amazon Web Services Management Console, billing is handled through your Amazon Web Services account. For more information, see Amazon Billing and Cost Management.

Accessing Plan & Billing

The Plan & Billing page is located in the Amazon Quick account settings portal.

To access Plan & Billing

  1. In Amazon Quick, from the navigation bar, choose your username.

  2. Choose Manage account.

  3. In the left navigation of the Manage Account page, choose Plan and billing.

    The Plan & Billing settings page opens in a new browser tab at account.global.app.aws.

The settings page has its own navigation panel with the following sections:

  • Plan & Billing – View your current plan, estimated charges, and billing history.

  • My account – View your account profile and account details. For more information, see Account settings for Amazon Quick Free and Plus accounts.

  • Support – Access Amazon Support (opens externally).

Viewing your current plan

The Plan & Billing page displays the following information about your current subscription:

  • Current plan – The name and type of your active plan. For example, FREE, PLUS, or MAX.

  • Manage plan – Choose this button to view available plans and change your subscription. For more information, see Upgrading your Amazon Quick plan.

  • Current estimated charges – The estimated cost for your current billing period, displayed in USD.

  • Days remaining – For trial plans, the number of days remaining in the trial period along with the expiration date.

  • Payment method – The card type and last four digits of the payment method on file. A Change link is available to update your payment method.

  • Estimated charges breakdown – An expandable section that provides a detailed breakdown of the charges for the current billing period.

Billing history

The Billing history section displays a table of past billing records with the following columns:

Column Description
ID A unique identifier for the billing record.
Type The type of charge (for example, subscription).
Status The payment status (for example, paid, pending).
Due date The date the payment is due.
Payment method The payment method used for the charge.
Amount The total amount charged.
Charge type The category of the charge.
Action Available actions for the billing record, such as downloading an invoice.
Note

New accounts will not have any billing records until the first billing cycle completes. The table displays "No billing records to display" until charges are processed.

Billing preferences

Choose the Preferences button on the Plan & Billing page to configure your billing notification preferences.

How collaborator billing works

When you add a collaborator to your Amazon Quick Plus or Max account, billing for their seat begins when the collaborator accepts the invitation – not when the invitation is sent.

When billing starts

  • You incur no charges for a pending invitation. You are charged only for collaborators who accept.

  • When a collaborator accepts, billing begins for their seat at a prorated rate for the remainder of your current billing cycle.

  • The prorated charge appears on your next invoice. It is not charged to your payment method on the day the invitation is accepted.

Removing a collaborator

  • Removing a collaborator does not result in a refund for the current billing period.

  • The seat charge applies through the end of your current billing cycle, regardless of when the collaborator is removed.

  • This applies even if the collaborator is removed shortly after accepting the invitation.

Canceling a pending invitation

  • If a collaborator never accepts the invitation, your account incurs no charge for that seat.

  • You can cancel a pending invitation at any time at no cost.

Annual subscription terms

When you commit to an annual plan, your subscription is billed for the full annual term.

  • Annual subscriptions cannot be canceled mid-term.

  • Cancellations and downgrades take effect at the end of your annual term. You receive no refund for the remaining period.

  • Upgrades to a higher plan during your annual term apply a credit for the unused portion of your current annual subscription, and you are charged the new plan's annual rate for the remainder of your term.

Billing cycle and proration

Amazon Quick bills on a calendar-month basis.

  • Your billing month starts at 12:00 AM (UTC) on the first day of the month and ends at 11:59 PM (UTC) on the last day.

  • If you subscribe partway through a month, your first charge is prorated for the remaining days in that month. Your next full billing cycle starts on the 1st of the following month.

  • If you upgrade mid-month, you are billed immediately for the full new plan rate minus a full credit for your previous plan's monthly charge. Overage charges, if applicable, appear as a separate line item at the end of the billing cycle.

Changing your plan

To upgrade, downgrade, or change your Amazon Quick plan, choose Manage plan on the Plan & Billing page. For detailed instructions on the upgrade process, including entering contact information and payment details, see Upgrading your Amazon Quick plan.

For information about the available plans and their features, see Amazon Quick plans and pricing.