Troubleshooting Resource Explorer setup and configuration issues - Amazon Resource Explorer
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Troubleshooting Resource Explorer setup and configuration issues

Use the information here to help you diagnose and fix issues that can occur when you initially set up or configure Amazon Resource Explorer.

I get an "access denied" message when I make a request to Resource Explorer

  • Verify that you have permissions to call the action and resource that you requested. An administrator can grant permissions by attaching an Amazon Identity and Access Management (IAM) permission policy to your IAM role or user or to an IAM group that you're a member of.

    The policy must allow the requested Action on the Resource that you want to access.

    If the policy statements that grant those permissions include any conditions, such as time-of-day or IP address restrictions, you also must meet those requirements when you send the request. For information about viewing or modifying policies for an IAM user, group, or role, see Managing IAM policies in the IAM User Guide.

  • If you're signing API requests manually (without using the Amazon SDKs), verify that you signed the request correctly.

I get an "access denied" message when I make a request with temporary security credentials

  • Verify that the IAM user or role that you're using to make the request has the correct permissions. Permissions for temporary security credentials are derived from an IAM user or role, so the permissions are limited to those granted to the IAM user or role. For more information about how permissions for temporary security credentials are determined, see Controlling permissions for temporary security credentials in the IAM User Guide.

  • Verify that your requests are being signed correctly and that the request is well formed. For details, see the toolkit documentation for your chosen SDK or Using temporary credentials with Amazon resources in the IAM User Guide.

  • Verify that your temporary security credentials haven't expired. For more information, see Requesting temporary security credentials in the IAM User Guide.