# Support
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To get help from SAP, SAP and Amazon requires a business support agreement on Amazon. [Amazon Business Support](https://www.amazonaws.cn/premiumsupport/business-support/) provides resources and technical support for customers running SAP workloads on Amazon. If you have any technical issues around Amazon, you can open up a case with SAP or Amazon and it will be routed to the appropriate team. Amazon also offers [Amazon Enterprise Support](https://www.amazonaws.cn/premiumsupport/enterprise-support/) for customers running mission critical production workloads on Amazon.