Create an application that analyzes customer feedback and synthesizes audio - Amazon SDK for .NET
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Create an application that analyzes customer feedback and synthesizes audio

Amazon SDK for .NET

This example application analyzes and stores customer feedback cards. Specifically, it fulfills the need of a fictitious hotel in New York City. The hotel receives feedback from guests in various languages in the form of physical comment cards. That feedback is uploaded into the app through a web client. After an image of a comment card is uploaded, the following steps occur:

  • Text is extracted from the image using Amazon Textract.

  • Amazon Comprehend determines the sentiment of the extracted text and its language.

  • The extracted text is translated to English using Amazon Translate.

  • Amazon Polly synthesizes an audio file from the extracted text.

The full app can be deployed with the Amazon CDK. For source code and deployment instructions, see the project in GitHub.

Services used in this example

  • Amazon Comprehend

  • Lambda

  • Amazon Polly

  • Amazon Textract

  • Amazon Translate