# Troubleshooting Amazon Security Hub CSPM identity and access
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Use the following information to help you diagnose and fix common issues that you might encounter when working with Amazon Security Hub CSPM and IAM.

**Topics**
+ [I am not authorized to perform an action in Security Hub CSPM](#security_iam_troubleshoot-no-permissions)
+ [I am not authorized to perform iam:PassRole](#security_iam_troubleshoot-passrole)
+ [I want programmatic access to Security Hub CSPM](#security_iam_troubleshoot-access-keys)
+ [I'm an administrator and want to allow others to access Security Hub CSPM](#security_iam_troubleshoot-admin-delegate)
+ [I want to allow people outside my Amazon Web Services account to access my Security Hub CSPM resources](#security_iam_troubleshoot-cross-account-access)

## I am not authorized to perform an action in Security Hub CSPM
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If the Amazon Web Services Management Console tells you that you're not authorized to perform an action, then you must contact your administrator for assistance. Your administrator is the person that provided you with your sign-in credentials.

The following example error occurs when the user `mateojackson` tries to use the console to view details about a {{widget}} but does not have `securityhub:{{GetWidget}}` permissions.

```
User: arn:aws-cn:iam::123456789012:user/mateojackson is not authorized to perform: securityhub:{{GetWidget}} on resource: {{my-example-widget}}
```

In this case, Mateo asks his administrator to update his policies to allow him to access the `{{my-example-widget}}` resource using the `securityhub:{{GetWidget}}` action.

## I am not authorized to perform iam:PassRole
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If you receive an error that you're not authorized to perform the `iam:PassRole` action, your policies must be updated to allow you to pass a role to Security Hub.

Some Amazon Web Services services allow you to pass an existing role to that service instead of creating a new service role or service-linked role. To do this, you must have permissions to pass the role to the service.

The following example error occurs when an IAM user named `marymajor` tries to use the console to perform an action in Security Hub. However, the action requires the service to have permissions that are granted by a service role. Mary does not have permissions to pass the role to the service.

```
User: arn:aws-cn:iam::123456789012:user/marymajor is not authorized to perform: iam:PassRole
```

In this case, Mary's policies must be updated to allow her to perform the `iam:PassRole` action.

If you need help, contact your Amazon administrator. Your administrator is the person who provided you with your sign-in credentials.

## I want programmatic access to Security Hub CSPM
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Users need programmatic access if they want to interact with Amazon outside of the Amazon Web Services Management Console. The Amazon APIs and the Amazon Command Line Interface require access keys. Whenever possible, create temporary credentials that consist of an access key ID, a secret access key, and a security token that indicates when the credentials expire.

To grant users programmatic access, choose one of the following options.


****  

| Which user needs programmatic access? | To | By | 
| --- | --- | --- | 
| IAM | Use short-term credentials to sign programmatic requests to the Amazon CLI or Amazon APIs (directly or by using the Amazon SDKs). | Following the instructions in [Using temporary credentials with Amazon resources](https://docs.amazonaws.cn//IAM/latest/UserGuide/id_credentials_temp_use-resources.html) in the IAM User Guide. | 
| IAM | (Not recommended)Use long-term credentials to sign programmatic requests to the Amazon CLI or Amazon APIs (directly or by using the Amazon SDKs). | Following the instructions in [Managing access keys for IAM users](https://docs.amazonaws.cn//IAM/latest/UserGuide/id_credentials_access-keys.html) in the IAM User Guide. | 

## I'm an administrator and want to allow others to access Security Hub CSPM
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To provide access, add permissions to your users, groups, or roles:
+ Users managed in IAM through an identity provider:

  Create a role for identity federation. Follow the instructions in [Create a role for a third-party identity provider (federation)](https://docs.amazonaws.cn//IAM/latest/UserGuide/id_roles_create_for-idp.html) in the *IAM User Guide*.
+ IAM users:
  + Create a role that your user can assume. Follow the instructions in [Create a role for an IAM user](https://docs.amazonaws.cn//IAM/latest/UserGuide/id_roles_create_for-user.html) in the *IAM User Guide*.
  + (Not recommended) Attach a policy directly to a user or add a user to a user group. Follow the instructions in [Adding permissions to a user (console)](https://docs.amazonaws.cn//IAM/latest/UserGuide/id_users_change-permissions.html#users_change_permissions-add-console) in the *IAM User Guide*.

## I want to allow people outside my Amazon Web Services account to access my Security Hub CSPM resources
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You can create a role that users in other accounts or people outside of your organization can use to access your resources. You can specify who is trusted to assume the role. For services that support resource-based policies or access control lists (ACLs), you can use those policies to grant people access to your resources.

To learn more, consult the following:
+ To learn whether Security Hub supports these features, see [How Security Hub works with IAM](security_iam_service-with-iam.md).
+ To learn how to provide access to your resources across Amazon Web Services accounts that you own, see [Providing access to an IAM user in another Amazon Web Services account that you own](https://docs.amazonaws.cn/IAM/latest/UserGuide/id_roles_common-scenarios_aws-accounts.html) in the *IAM User Guide*.
+ To learn how to provide access to your resources to third-party Amazon Web Services accounts, see [Providing access to Amazon Web Services accounts owned by third parties](https://docs.amazonaws.cn/IAM/latest/UserGuide/id_roles_common-scenarios_third-party.html) in the *IAM User Guide*.
+ To learn how to provide access through identity federation, see [Providing access to externally authenticated users (identity federation)](https://docs.amazonaws.cn/IAM/latest/UserGuide/id_roles_common-scenarios_federated-users.html) in the *IAM User Guide*.
+ To learn the difference between using roles and resource-based policies for cross-account access, see [Cross account resource access in IAM](https://docs.amazonaws.cn/IAM/latest/UserGuide/access_policies-cross-account-resource-access.html) in the *IAM User Guide*.