# Viewing a ticket for a ServiceNow ITSM integration
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 After you create a ticket for a finding, you can open the ticket on your ServiceNow ITSM instance. 

**To view a finding on your ServiceNow ITSM instance**

1.  Sign in to your Amazon account with your credentials, and open the Security Hub console at [https://console.amazonaws.cn/securityhub/v2/home?region=us-east-1](https://console.aws.amazon.com/securityhub/v2/home?region=us-east-1). 

1.  From the navigation pane, under **Inventory**, choose **Findings**. 

1.  Choose the finding where you created the ticket. 

1.  In the finding, choose the ticket ID to view the ticket on your ServiceNow ITSM instance or **View JSON**.