# Resetting your Amazon Web Services access portal user password
<a name="resetpassword-accessportal"></a>

The Amazon Web Services access portal provides [IAM Identity Center](what-is.md) users with single sign-on access to all their assigned Amazon accounts and cloud applications through a web portal. The Amazon Web Services access portal is different from the [Amazon Web Services Management Console](https://docs.amazonaws.cn//awsconsolehelpdocs/latest/gsg/learn-whats-new.html), which is a collection of service consoles for managing Amazon resources.

Use this procedure to reset your IAM Identity Center user password for the Amazon Web Services access portal. Learn more about [User types](https://docs.amazonaws.cn//signin/latest/userguide/user-types-list.html) in the *Amazon Sign-In User Guide*.

**Considerations**  
The reset your password functionality for your Amazon Web Services access portal is only available for users of Identity Center instances that are using Identity Center directory or [Amazon Managed Microsoft AD](gs-ad.md) as their identity source. If your user is connected to an external identity provider or [AD Connector](https://docs.amazonaws.cn/directoryservice/latest/admin-guide/directory_ad_connector.html), user password resets must be done from the external identity provider or connected Active Directory.
+ If your identity source is an **IAM Identity Center directory**, see [Password requirements when managing identities in IAM Identity Center](password-requirements.md).
+ If your identity source is an **Amazon Managed Microsoft AD**, see [Password requirements when resetting a password in Amazon Managed Microsoft AD](https://docs.amazonaws.cn//directoryservice/latest/admin-guide/ms_ad_password_policies.html#how_password_policies_applied).

**To reset your password to the Amazon Web Services access portal**

1. Open a web browser and go to the sign-in page for your Amazon Web Services access portal.

   If you do not have your Amazon Web Services access portal URL, check your email. You should have been emailed an invitation to join Amazon IAM Identity Center that includes a specific sign-in URL to the Amazon Web Services access portal. Alternatively, your administrator might have directly provided you with a one-time password and the Amazon Web Services access portal URL. If you cannot locate this information, ask your administrator to send it to you.

   For more information about signing into the Amazon Web Services access portal, see [Sign in to the Amazon Web Services access portal](https://docs.amazonaws.cn//signin/latest/userguide/iam-id-center-sign-in-tutorial.html) in the *Amazon Sign-In User Guide*.

1. Enter your **Username**, and then choose **Next**.

1. Under **Password**, choose **Forgot password**.

   Verify your **Username** and enter the characters for the provided image to confirm that you are not a robot. Then choose **Next**. You might need to disable ad blocker software if you cannot enter characters.

1. A message appears to confirm that a reset password email was sent. Choose **Continue**.

1. You'll receive an email from `no-reply@signin.aws` with the subject **Password reset requested**. In your email, choose **Reset password**.

1. On the **Reset password** page, verify your **Username**, specify a new password for the Amazon Web Services access portal, and then choose **Set new password**.

1. You'll receive an email from `no-reply@signin.aws` with the subject line **Password updated**.

**Note**  
An administrator can reset your password by either sending an email to you with instructions for resetting your password or generating a one-time password and sharing it with you. If you are an administrator, see [Reset the IAM Identity Center user password for an end user](reset-password-for-user.md).