Amazon Snowball Edge is no longer available to new customers. New customers should explore [Amazon DataSync](https://aws.amazon.com/datasync/) for online transfers, [Amazon Data Transfer Terminal](https://aws.amazon.com/data-transfer-terminal/) for secure physical transfers, or Amazon Partner solutions. For edge computing, explore [Amazon Outposts](https://aws.amazon.com/outposts/). 

# Cancelling a job to order a Snowball Edge
<a name="cancel-job-order"></a>

After creating a job to order a Snowball Edge device, you can cancel the job through the Amazon Snow Family Management Console. If you cancel the job, you won't receive the device you ordered. You can only cancel the job while the job status is *Job created*. After the job progresses past this status, you cannot cancel the job. For more information, see [Job Statuses](https://docs.amazonaws.cn/snowball/latest/developer-guide/jobstatuses.html).

When you cancel a job while it's in the *Job created* status, you will not be charged for the Snowball Edge device. Billing only begins after the device has been prepared and shipped to you.

1. Log in to the [Amazon Snow Family Management Console](https://console.aws.amazon.com/snowfamily/home).

1. Choose the job to cancel.

1. Choose **Actions**. From the menu that appears, choose **Cancel job**.  
![\[Amazon Snow Family Management Console with job selected and Actions menu showing Cancel job.\]](http://docs.amazonaws.cn/en_us/snowball/latest/developer-guide/images/cancel-job-console.png)

1. The **Cancel job** window appears. To confirm cancelling the job, enter the **job name** and choose **Cancel job**. In the list of jobs, **Cancelled** appears in the **Status** column.  
![\[Cancel job window.\]](http://docs.amazonaws.cn/en_us/snowball/latest/developer-guide/images/cancel-job-window-console.png)