Amazon Snowball Edge is no longer available to new customers. New customers should explore [Amazon DataSync](https://aws.amazon.com/datasync/) for online transfers, [Amazon Data Transfer Terminal](https://aws.amazon.com/data-transfer-terminal/) for secure physical transfers, or Amazon Partner solutions. For edge computing, explore [Amazon Outposts](https://aws.amazon.com/outposts/).
# Unlocking a Snowball Edge device with Amazon OpsHub
When your device arrives at your site, the first step is to connect and unlock it. Amazon OpsHub lets you sign in, unlock, and manage devices using the following methods:
+ **Locally** – To sign in to a device locally, you must power on the device and connect it to your local network. Then provide an unlock code and a manifest file.
+ **Remotely** – To sign in to a device remotely, you must power on the device and make sure that it can connect to `device-order-region.amazonaws.com` through your network. Then provide the Amazon Identity and Access Management (IAM) credentials (access key and secret key) for the Amazon Web Services account that is linked to your device.
For information on enabling remote management and creating an associated account, see [Activating Snowball Edge Device Management on a Snowball Edge](aws-sdm.md#enable-sdm).
**Topics**
+ [Unlocking a Snowball Edge device locally with Amazon OpsHub](#connect-unlock-local)
+ [Unlocking a Snowball Edge device remotely with Amazon OpsHub](#connect-unlock-remote)
## Unlocking a Snowball Edge device locally with Amazon OpsHub
This video shows how to unlock a Snowball Edge device locally using Amazon OpsHub.
**To connect and unlock your device locally**
1. Open the flap on your device, locate the power cord, and connect it to a power source.
1. Connect the device to your network using a network cable (typically an Ethernet RJ45 cable), then open the front panel and power on the device.
1. Open the Amazon OpsHub application. If you are a first-time user, you are prompted to choose a language. Then choose **Next**.
1. On the **Get started with OpsHub** page, choose **Sign in to local devices**, and then choose **Sign in**.
![\[Get started with Amazon OpsHub page\]](http://docs.amazonaws.cn/en_us/snowball/latest/developer-guide/images/opshub-unlock-local-console.png)
1. On the **Sign in to local devices** page, choose your Snowball Edge type, and then choose **Sign in**.
1. On the **Sign in** page, enter the **Device IP address** and **Unlock code**. To select the device manifest, choose **Choose file**, and then choose **Sign in**.
![\[Amazon OpsHub sign in page\]](http://docs.amazonaws.cn/en_us/snowball/latest/developer-guide/images/opshub-sign-in-local-console.png)
1. (Optional) Save your device's credentials as a *profile*. Name the profile and choose **Save profile name**. For more information about profiles, see [Managing profiles with Amazon OpsHub](aws-opshub.md#manage-profile).
1. On the **Local devices** tab, choose a device to see its details, such as the network interfaces and Amazon services that are running on the device. You can also see details for clusters from this tab, or manage your devices just as you do with the Amazon Command Line Interface (Amazon CLI). For more information, see [Managing Amazon services on the Snowball Edge with Amazon OpsHub](manage-services.md).
For devices that have Amazon Snowball Edge Device Management installed, you can choose **Enable remote management** to turn on the feature. For more information, see [Using Amazon Snowball Edge Device Management to manage Snowball Edge](aws-sdm.md).
## Unlocking a Snowball Edge device remotely with Amazon OpsHub
To unlock a Snowball Edge not
**To connect and unlock your device remotely**
1. Open the flap on your device, locate the power cord, and connect it to a power source.
1. Connect the device to your network using an Ethernet cable (typically an RJ45 cable), then open the front panel and power on the device.
**Note**
To be unlocked remotely, your device must be able to connect to `device-order-region.amazonaws.com`.
1. Open the Amazon OpsHub application. If you are a first-time user, you are prompted to choose a language. Then choose **Next**.
1. On the **Get started with OpsHub** page, choose **Sign into remote devices**, and then choose **Sign in**.
![\[Get started with Amazon OpsHub page with Sign into remote devices chosen.\]](http://docs.amazonaws.cn/en_us/snowball/latest/developer-guide/images/opshub-unlock-remote-console.png)
1. On the **Sign in to remote devices** page, enter the Amazon Identity and Access Management (IAM) credentials (access key and secret key) for the Amazon Web Services account that is linked to your device, and then choose **Sign in**.
![\[Sign in to remote devices page\]](http://docs.amazonaws.cn/en_us/snowball/latest/developer-guide/images/opshub-remote-unlock-console.png)
1. At the top of the **Remote devices** tab, choose the region of the Snow device to unlock remotely.
![\[Remote devices tab with region menu highlighted.\]](http://docs.amazonaws.cn/en_us/snowball/latest/developer-guide/images/opshub-remote-region-console.png)
1. On the **Remote devices** tab, choose your device to see its details, such as its state and network interfaces. Then choose **Unlock** to unlock the device.
![\[Device information details\]](http://docs.amazonaws.cn/en_us/snowball/latest/developer-guide/images/opshub-remote-console.png)
From the remote device's details page, you can also reboot your devices and manage them just as you do with the Amazon Command Line Interface (Amazon CLI). To view remote devices in different Amazon Web Services Regions, choose the current Region on the navigation bar, and then choose the Region that you want to view. For more information, see [Managing Amazon services on the Snowball Edge with Amazon OpsHub](manage-services.md).