Unlocking a device remotely - Amazon Snowball Edge Developer Guide
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China.

Unlocking a device remotely

To connect and unlock your device remotely

  1. Open the flap on your device, locate the power cord, and connect it to a power source.

  2. Connect the device to your network using an Ethernet cable (typically an RJ45 cable), then open the front panel and power on the device.


    To be unlocked remotely, your device must be able to connect to device-order-region.amazonaws.com.

  3. Open the Amazon OpsHub application. If you are a first-time user, you are prompted to choose a language. Then choose Next.

  4. On the Get started with OpsHub page, choose Sign in to remote devices, and then choose Sign in.

  5. On the Sign in to remote devices page, enter the Amazon Identity and Access Management (IAM) credentials (access key and secret key) for the Amazon Web Services account that is linked to your device, and then choose Sign in.

  6. On the Remote devices tab, choose your device to see its details, such as its state and network interfaces. Then choose Unlock to unlock the device.

    From the remote device's details page, you can also reboot your devices and manage them just as you do with the Amazon Command Line Interface (Amazon CLI). To view remote devices in different Amazon Web Services Regions, choose the current Region on the navigation bar, and then choose the Region that you want to view. For more information, see Managing Amazon services on your device.