Shipping Considerations for Amazon Snowball - Amazon Snowball Edge Developer Guide
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China.

Shipping Considerations for Amazon Snowball

When you create a job, you specify a shipping address and shipping speed. This shipping speed doesn’t indicate how soon you can expect to receive the Amazon Snowball Edge device from the day you created the job. It only shows the time that the device is in transit between Amazon and your shipping address. That time doesn’t include any time for processing. That depends on factors that include job type (exports take longer than imports, typically) and job size (cluster jobs take longer than individual jobs, typically). Also, carriers generally only pick up outgoing Snowball Edge devices once a day. Thus, processing before shipping can take a day or more.

Note

Snowball Edge devices can only be used to import or export data within the Amazon Region where the devices were ordered.

Preparing an Amazon Snowball Edge for Shipping

The following explains how to prepare an Amazon Snowball Edge device and ship it back to Amazon.

To prepare an Amazon Snowball Edge device for shipping

  1. Make sure that you've finished transferring all the data for this job to or from the Amazon Snowball Edge device. Unlock the device.

  2. Press the power button above the LCD display. It takes about 20 seconds for the device to power off.

    Note

    If you've powered off and unplugged the Amazon Snowball Edge device, and your shipping label doesn't appear after about a minute on the E Ink display on top of the device, contact Amazon Web Services Support.

  3. Disconnect and stow the power cable the Amazon Snowball Edge device was sent with in the cable nook on top of the device.

  4. Close the three doors on the back, the top, and the front of the Amazon Snowball Edge device. Press in on each one at a time until you hear and feel them click.

You don't need to pack the Amazon Snowball Edge device in a container, because it is its own physically rugged shipping container. The E Ink display on the top of the Amazon Snowball Edge device changes to your return shipping label when the device is turned off.