Unlocking a device - Amazon Snowcone User Guide
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Unlocking a device

When your device arrives at your site, the first step is to connect and unlock it. Amazon OpsHub lets you sign in, unlock, and manage devices using the following methods:

  • Locally – To sign in to a device locally, you must power on the device and connect it to your local network. Then provide an unlock code and a manifest file.

  • Remotely – To sign in to a device remotely, you must power on the device and make sure that it can connect to device-order-region.amazonaws.com through your network. Then provide the Amazon Identity and Access Management (IAM) credentials (access key and secret key) for the Amazon Web Services account that is linked to your device.

    For information on enabling remote management and creating an associated account, see Activating Snow Device Management.

Unlocking a device locally

This video shows how to unlock a Snow Family device locally using Amazon OpsHub.

To connect and unlock your device locally
  1. Open the flap on your device, locate the power cord, and connect it to a power source.

  2. Connect the device to your network using a network cable (typically an Ethernet RJ45 cable), then open the front panel and power on the device.

  3. Open the Amazon OpsHub application. If you are a first-time user, you are prompted to choose a language. Then choose Next.

  4. On the Get started with OpsHub page, choose Sign in to local devices, and then choose Sign in.

    
                            Get started with Amazon OpsHub page
  5. On the Sign in to local devices page, choose your Snow Family devices type, and then choose Sign in.

  6. On the Sign in page, enter the Device IP address and Unlock code. To select the device manifest, choose Choose file, and then choose Sign in.

    
                            Amazon OpsHub sign in page
  7. (Optional) Save your device's credentials as a profile. Name the profile and choose Save profile name. For more information about profiles, see Managing profiles.

  8. On the Local devices tab, choose a device to see its details, such as the network interfaces and Amazon services that are running on the device. You can also see details for clusters from this tab, or manage your devices just as you do with the Amazon Command Line Interface (Amazon CLI). For more information, see Managing Amazon services on your device.

    Note

    Available storage space on the Snowcone device is not accurate until the NFS service is started. See Managing the NFS interface.

    For devices that have Amazon Snow Device Management installed, you can choose Enable remote management to turn on the feature. For more information, see Using Amazon Snow Device Management to Manage Devices.

Unlocking a device remotely

To unlock a Snow Family device not

To connect and unlock your device remotely
  1. Open the flap on your device, locate the power cord, and connect it to a power source.

  2. Connect the device to your network using an Ethernet cable (typically an RJ45 cable), then open the front panel and power on the device.

    Note

    To be unlocked remotely, your device must be able to connect to device-order-region.amazonaws.com.

  3. Open the Amazon OpsHub application. If you are a first-time user, you are prompted to choose a language. Then choose Next.

  4. On the Get started with OpsHub page, choose Sign into remote devices, and then choose Sign in.

    Get started with Amazon OpsHub page with Sign into remote devices chosen.
  5. On the Sign in to remote devices page, enter the Amazon Identity and Access Management (IAM) credentials (access key and secret key) for the Amazon Web Services account that is linked to your device, and then choose Sign in.

    Sign in to remote devices page
  6. At the top of the Remote devices tab, choose the region of the Snow device to unlock remotely.

    Remote devices tab with region menu highlighted.
  7. On the Remote devices tab, choose your device to see its details, such as its state and network interfaces. Then choose Unlock to unlock the device.

    Note

    Available storage space on the Snowcone device is not accurate until the NFS service is started. See Managing the NFS interface.

    
                            Device information details

    From the remote device's details page, you can also reboot your devices and manage them just as you do with the Amazon Command Line Interface (Amazon CLI). To view remote devices in different Amazon Web Services Regions, choose the current Region on the navigation bar, and then choose the Region that you want to view. For more information, see Managing Amazon services on your device.