Configuring EventBridge to automatically create OpsItems for specific events - Amazon Systems Manager
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Configuring EventBridge to automatically create OpsItems for specific events

Use the following procedure to configure Systems Manager OpsItems as the target of an Amazon EventBridge event. When EventBridge receives the event, it creates a new OpsItem in OpsCenter. This procedure describes how to update an existing EventBridge event rule. For information about how to create a new event rule, see Creating a rule for an Amazon Web Service in the Amazon EventBridge User Guide.

To configure OpsCenter as a target of an EventBridge event

  1. Open the Amazon EventBridge console at

  2. In the navigation pane, choose Rules.

  3. On the Rules page, for Event bus, choose default.

  4. Choose a rule.

  5. In the Rule details section, verify that Status is set to Enabled.

    To update the status, choose Edit in the upper-right corner of the page, and then turn on Enable the rule on the selected event bus.

  6. On the Targets tab, choose Edit.

  7. For Select a target, choose Systems Manager OpsItem.

  8. For many target types, EventBridge needs permissions to send events to the target. In these cases, EventBridge can create the Amazon Identity and Access Management (IAM) role needed for your rule to run:

    • To create an IAM role automatically, choose Create a new role for this specific resource.

    • To use an IAM role that you created to give EventBridge permission to create OpsItems in OpsCenter, choose Use existing role.

    For more information about the required role and permissions, see Getting started with OpsCenter.

  9. In the Additional settings section, for Configure target input, choose Input Transformer.

    You can use the Input transformer option to specify a deduplication string and other important information for OpsItems such as a title and a severity.

  10. Choose Configure input transformer.

  11. In the Target input transformer section, for Input path, specify the values to parse from the triggering event. For example, to parse the start time, end time, and other details from the event that triggers the rule, use the following JSON.

    { "end-time": "$.detail.EndTime", "failure-cause": "$.detail.cause", "resources": "$.resources", "source": "$.detail.source", "start-time": "$.detail.StartTime" }
  12. For Template, specify the information to send to the target. For example, use the following JSON to pass information to OpsCenter. The information is used to create an OpsItem.

    { "title": "EBS snapshot copy failed", "description": "CloudWatch Event Rule SSMOpsItems-EBS-snapshot-copy-failed was triggered. Your EBS snapshot copy has failed. See below for more details.", "category": "Availability", "severity": "2", "source": "EC2", "resources": "<resources>", "operationalData": { "/aws/dedup": { "type": "SearchableString", "value": "{\"dedupString\":\"SSMOpsItems-EBS-snapshot-copy-failed\"}" }, "/aws/automations": { "value": "[ { \"automationType\": \"AWS:SSM:Automation\", \"automationId\": \"AWS-CopySnapshot\" } ]" }, "failure-cause": { "value": "<failure-cause>" }, "source": { "value": "<source>" }, "start-time": { "value": "<start-time>" }, "end-time": { "value": "<end-time>" } } }

    For more information about these fields, see Transforming target input in the Amazon EventBridge User Guide.

  13. Choose Confirm.

  14. Choose Next.

  15. Choose Next.

  16. Choose Update rule.

After an OpsItem is created from an event, you can view the event details by opening the OpsItem and scrolling down to the Private operational data section.

For information about how to configure the options in an OpsItem, see Working with OpsItems.