Adding operational data to an OpsItem - Amazon Systems Manager
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Adding operational data to an OpsItem

Operational data is custom data that provides useful reference details about an OpsItem. You can enter multiple key-value pairs of operational data. For example, you can specify log files, error strings, license keys, troubleshooting tips, or other relevant data. The maximum length of the key can be 128 characters, and the maximum size of the value can be 20 KB.

                    Viewing operational data for an OpsItem.

You can make the data searchable by other users in the account, or you can restrict search access. Searchable data means that all users with access to the OpsItem Overview page (as provided by the DescribeOpsItems API operation) can view and search on the specified data. Operational data that isn't searchable is only viewable by users who have access to the OpsItem (as provided by the GetOpsItem API operation).

To add operational data to an OpsItem
  1. Open the Amazon Systems Manager console at

  2. In the navigation pane, choose OpsCenter.

  3. Choose an OpsItem ID to open its details page.

  4. Expand Operational data.

  5. If no operational data exists for the OpsItem, choose Add. If operational data already exists for the OpsItem, choose Manage.

    After you create operational data, you can edit the key and the value, remove the operational data, or add additional key-value pairs by choosing Manage.

  6. For Key, specify a word or words to help users understand the purpose of the data.


    Operational data keys can't begin with the following: amazon, aws, amzn, ssm, /amazon, /aws, /amzn, /ssm.

  7. For Value, specify the data.

  8. Choose Save.


You can filter OpsItems by using the Operational data operator on the OpsItems page. In the Search box, choose Operational data, and then enter a key-value pair in JSON. You must enter the key-value pair by using the following format: {"key":"key_name","value":"a_value"}