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Amazon Systems Manager Change Manager availability change - Amazon Systems Manager
Alternative services evaluation
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Amazon Systems Manager Change Manager availability change

After careful consideration, we decided to close Amazon Systems Manager Change Manager to new customers starting November 7, 2025. If you would like to use Change Manager, sign up before that date. Existing customers can continue to use the service as normal.

Alternative services evaluation

For customers who need an enterprise-grade change management solution, we recommend Amazon Partner Network solutions.

The Management and Governance Cloud Environment Guide recommends you consider the following questions when choosing an Amazon Partner solution:

  • Does it provide ITSM process enablement?

  • Does it allow users to relate ITSM processes (that is, relating incidents to change requests)?

  • Does it enable business workflows and approvals?

  • Does it allow for configuration, customization, and integration to other systems and platforms?

  • Does it enable the ability to create reports and dashboards?

  • Does it enable self-service for business and service requests?

Carefully evaluate your use cases and requirements. Then review the features offered by Amazon Partner Network solutions to select the best service management solution for your needs.

If you have additional questions, contact us through Amazon Support Center or read our FAQs.