Use CreateOpsItem with an Amazon SDK or CLI

To create an OpsItems

The following create-ops-item example uses the /aws/resources key in OperationalData to create an OpsItem with an Amazon DynamoDB related resource.

aws ssm create-ops-item \
    --title "EC2 instance disk full" \
    --description "Log clean up may have failed which caused the disk to be full" \
    --priority 2 \
    --source ec2 \
    --operational-data '{"/aws/resources":{"Value":"[{\"arn\": \"arn:aws:dynamodb:us-west-2:12345678:table/OpsItems\"}]","Type":"SearchableString"}}' \
    --notifications Arn="arn:aws:sns:us-west-2:12345678:TestUser"

Output:

{
    "OpsItemId": "oi-1a2b3c4d5e6f"
}

For more information, see Creating OpsItems in the Amazon Systems Manager User Guide.

    /**
     * Creates an SSM OpsItem asynchronously.
     *
     * @param title The title of the OpsItem.
     * @param source The source of the OpsItem.
     * @param category The category of the OpsItem.
     * @param severity The severity of the OpsItem.
     * @return The ID of the created OpsItem.
     * <p>
     * This method initiates an asynchronous request to create an SSM OpsItem.
     * If the request is successful, it returns the OpsItem ID.
     * If an exception occurs, it handles the error appropriately.
     */
    public String createSSMOpsItem(String title, String source, String category, String severity) {
        CreateOpsItemRequest opsItemRequest = CreateOpsItemRequest.builder()
                .description("Created by the SSM Java API")
                .title(title)
                .source(source)
                .category(category)
                .severity(severity)
                .build();

        CompletableFuture<CreateOpsItemResponse> future = getAsyncClient().createOpsItem(opsItemRequest);

        try {
            CreateOpsItemResponse response = future.join();
            return response.opsItemId();
        } catch (CompletionException e) {
            Throwable cause = e.getCause();
            if (cause instanceof SsmException) {
                throw (SsmException) cause;
            } else {
                throw new RuntimeException(cause);
            }
        }
    }

import { CreateOpsItemCommand, SSMClient } from "@aws-sdk/client-ssm";
import { parseArgs } from "node:util";

/**
 * Create an SSM OpsItem.
 * @param {{ title: string, source: string, category?: string, severity?: string }}
 */
export const main = async ({
  title,
  source,
  category = undefined,
  severity = undefined,
}) => {
  const client = new SSMClient({});
  try {
    const { opsItemArn, opsItemId } = await client.send(
      new CreateOpsItemCommand({
        Title: title,
        Source: source, // The origin of the OpsItem, such as Amazon EC2 or Systems Manager.
        Category: category,
        Severity: severity,
      }),
    );
    console.log(`Ops item created with id: ${opsItemId}`);
    return { OpsItemArn: opsItemArn, OpsItemId: opsItemId };
  } catch (caught) {
    if (caught instanceof Error && caught.name === "MissingParameter") {
      console.warn(`${caught.message}. Did you provide these values?`);
    } else {
      throw caught;
    }
  }
};

class OpsItemWrapper:
    """Encapsulates AWS Systems Manager OpsItem actions."""

    def __init__(self, ssm_client):
        """
        :param ssm_client: A Boto3 Systems Manager client.
        """
        self.ssm_client = ssm_client
        self.id = None

    @classmethod
    def from_client(cls):
        """
        :return: A OpsItemWrapper instance.
        """
        ssm_client = boto3.client("ssm")
        return cls(ssm_client)


    def create(self, title, source, category, severity, description):
        """
        Create an OpsItem

        :param title: The OpsItem title.
        :param source: The OpsItem source.
        :param category: The OpsItem category.
        :param severity: The OpsItem severity.
        :param description: The OpsItem description.

        """
        try:
            response = self.ssm_client.create_ops_item(
                Title=title,
                Source=source,
                Category=category,
                Severity=severity,
                Description=description,
            )
            self.id = response["OpsItemId"]
        except self.ssm_client.exceptions.OpsItemLimitExceededException as err:
            logger.error(
                "Couldn't create ops item because you have exceeded your open OpsItem limit. "
                "Here's why: %s: %s",
                err.response["Error"]["Code"],
                err.response["Error"]["Message"],
            )
            raise
        except ClientError as err:
            logger.error(
                "Couldn't create ops item %s. Here's why: %s: %s",
                title,
                err.response["Error"]["Code"],
                err.response["Error"]["Message"],
            )
            raise

    TRY.
        oo_result = lo_ssm->createopsitem(
            iv_title = iv_title
            iv_source = iv_source
            iv_category = iv_category
            iv_severity = iv_severity
            iv_description = iv_description ).
        MESSAGE 'OpsItem created.' TYPE 'I'.
      CATCH /aws1/cx_ssmopsitemlimitexcdex.
        MESSAGE 'You have exceeded your open OpsItem limit.' TYPE 'I'.
      CATCH /aws1/cx_ssmopsitemalrdyexex.
        MESSAGE 'OpsItem already exists.' TYPE 'I'.
    ENDTRY.