Use UpdateOpsItem with an Amazon SDK or CLI

To update an OpsItem

The following update-ops-item example updates the description, priority, and category for an OpsItem. In addition, the command specifies an SNS topic where the notifications are sent when this OpsItem is edited or changed.

aws ssm update-ops-item \
    --ops-item-id "oi-287b5EXAMPLE" \
    --description "Primary OpsItem for failover event 2020-01-01-fh398yf" \
    --priority 2 \
    --category "Security" \
    --notifications "Arn=arn:aws:sns:us-east-2:111222333444:my-us-east-2-topic"

Output:

This command produces no output.

For more information, see Working with OpsItems in the Amazon Systems Manager User Guide.

    public static void resolveOpsItem(SsmClient ssmClient, String opsID) {
        try {
            UpdateOpsItemRequest opsItemRequest = UpdateOpsItemRequest.builder()
                .opsItemId(opsID)
                .status(OpsItemStatus.RESOLVED)
                .build();

            ssmClient.updateOpsItem(opsItemRequest);

        } catch (SsmException e) {
            System.err.println(e.getMessage());
            System.exit(1);
        }
    }

class OpsItemWrapper:
    """Encapsulates AWS Systems Manager OpsItem actions."""

    def __init__(self, ssm_client):
        """
        :param ssm_client: A Boto3 Systems Manager client.
        """
        self.ssm_client = ssm_client
        self.id = None

    @classmethod
    def from_client(cls):
        """
        :return: A OpsItemWrapper instance.
        """
        ssm_client = boto3.client("ssm")
        return cls(ssm_client)


    def update(self, title=None, description=None, status=None):
        """
        Update an OpsItem.

        :param title: The new OpsItem title.
        :param description: The new OpsItem description.
        :param status: The new OpsItem status.
        :return:
        """
        args = dict(OpsItemId=self.id)
        if title is not None:
            args["Title"] = title
        if description is not None:
            args["Description"] = description
        if status is not None:
            args["Status"] = status
        try:
            self.ssm_client.update_ops_item(**args)
        except ClientError as err:
            logger.error(
                "Couldn't update ops item %s. Here's why: %s: %s",
                self.id,
                err.response["Error"]["Code"],
                err.response["Error"]["Message"],
            )
            raise