PCoIP zero client - Amazon WorkSpaces
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PCoIP zero client

You can set up and use a PCoIP zero client device with WorkSpaces.

Requirements

To use a PCoIP zero client with WorkSpaces, you need the following:

  • PCoIP zero clients are compatible only with WorkSpaces that are using the PCoIP protocol.

  • Your Tera2 zero client device must have firmware version 6.0.0 or later. If your Tera2 zero client device has a firmware version between 4.6.0 and 6.0.0, your WorkSpaces administrator must upgrade your device firmware through a Desktop Access subscription at https://www.teradici.com/desktop-access.

  • WorkSpaces multi-factor authentication (MFA) requires a Tera2 zero client device with firmware version 6.0.0 or later.

  • Your WorkSpaces administrator might need to enable your zero client device to use USB printers and other USB peripheral devices. If you're having trouble using a USB printer or other USB peripheral devices, contact your WorkSpaces administrator for assistance. For more information, see USB printers and other USB peripherals aren't working for PCoIP zero clients in the Amazon WorkSpaces Administration Guide.

For a list of approved PCoIP zero client devices, see PCoIP Zero Clients on the Teradici website.

Connect to your WorkSpace

If your zero client device has firmware version 6.0.0 or later, you can connect to your WorkSpace. If your zero client device has a firmware version between 4.6.0 and 6.0.0, your WorkSpaces administrator must upgrade your device firmware through a Desktop Access subscription at https://www.teradici.com/desktop-access.

To connect to your WorkSpace
  1. From the PCoIP zero client device, choose Options, Configuration, Session, and choose the OSD: WorkSpaces Session Settings connection type.

  2. Enter the registration code from your welcome email.

  3. Enter a name for this registered WorkSpace.

  4. Choose Connect.

Disconnect from the zero client

To disconnect the zero client from your WorkSpace, you can press Ctrl+Alt+F12. Alternatively, you can log off of the WorkSpace, which disconnects the client.