Request Syntax URI Request Parameters Request Body Response Syntax Response Elements Errors See Also

CreateQuickResponse

Creates an Amazon Q in Connect quick response.

Request Syntax


POST /knowledgeBases/knowledgeBaseId/quickResponses HTTP/1.1
Content-type: application/json

{
   "channels": [ "string" ],
   "clientToken": "string",
   "content": { ... },
   "contentType": "string",
   "description": "string",
   "groupingConfiguration": { 
      "criteria": "string",
      "values": [ "string" ]
   },
   "isActive": boolean,
   "language": "string",
   "name": "string",
   "shortcutKey": "string",
   "tags": { 
      "string" : "string" 
   }
}

URI Request Parameters

The request uses the following URI parameters.

knowledgeBaseId

The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain the ARN.

Pattern: ^[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}$|^arn:[a-z-]*?:wisdom:[a-z0-9-]*?:[0-9]{12}:[a-z-]*?/[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}(?:/[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12})?$

Required: Yes

Request Body

The request accepts the following data in JSON format.

channels

The Amazon Connect channels this quick response applies to.

Type: Array of strings

Length Constraints: Minimum length of 1. Maximum length of 10.

Required: No

clientToken

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the AWS SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 4096.

Required: No

content

The content of the quick response.

Type: QuickResponseDataProvider object

Note: This object is a Union. Only one member of this object can be specified or returned.

Required: Yes

contentType

The media type of the quick response content.

Use application/x.quickresponse;format=plain for a quick response written in plain text.
Use application/x.quickresponse;format=markdown for a quick response written in richtext.

Type: String

Pattern: ^(application/x\.quickresponse;format=(plain|markdown))$

Required: No

description

The description of the quick response.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 255.

Required: No

groupingConfiguration

The configuration information of the user groups that the quick response is accessible to.

Type: GroupingConfiguration object

Required: No

isActive

Whether the quick response is active.

Type: Boolean

Required: No

language

The language code value for the language in which the quick response is written. The supported language codes include de_DE, en_US, es_ES, fr_FR, id_ID, it_IT, ja_JP, ko_KR, pt_BR, zh_CN, zh_TW

Type: String

Length Constraints: Minimum length of 2. Maximum length of 5.

Required: No

name

The name of the quick response.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 100.

Required: Yes

shortcutKey

The shortcut key of the quick response. The value should be unique across the knowledge base.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 10.

Required: No

tags

The tags used to organize, track, or control access for this resource.

Type: String to string map

Key Length Constraints: Minimum length of 1. Maximum length of 128.

Key Pattern: ^(?!aws:)[a-zA-Z+-=._:/]+$

Value Length Constraints: Minimum length of 1. Maximum length of 256.

Required: No

Response Syntax


HTTP/1.1 200
Content-type: application/json

{
   "quickResponse": { 
      "channels": [ "string" ],
      "contents": { 
         "markdown": { ... },
         "plainText": { ... }
      },
      "contentType": "string",
      "createdTime": number,
      "description": "string",
      "groupingConfiguration": { 
         "criteria": "string",
         "values": [ "string" ]
      },
      "isActive": boolean,
      "knowledgeBaseArn": "string",
      "knowledgeBaseId": "string",
      "language": "string",
      "lastModifiedBy": "string",
      "lastModifiedTime": number,
      "name": "string",
      "quickResponseArn": "string",
      "quickResponseId": "string",
      "shortcutKey": "string",
      "status": "string",
      "tags": { 
         "string" : "string" 
      }
   }
}

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

quickResponse

The quick response.

Type: QuickResponseData object

Errors

For information about the errors that are common to all actions, see Common Errors.

AccessDeniedException

You do not have sufficient access to perform this action.

HTTP Status Code: 403

ConflictException

The request could not be processed because of conflict in the current state of the resource. For example, if you're using a Create API (such as CreateAssistant) that accepts name, a conflicting resource (usually with the same name) is being created or mutated.

HTTP Status Code: 409

ResourceNotFoundException

The specified resource does not exist.

HTTP Status Code: 404

ServiceQuotaExceededException

You've exceeded your service quota. To perform the requested action, remove some of the relevant resources, or use service quotas to request a service quota increase.

HTTP Status Code: 402

ValidationException

The input fails to satisfy the constraints specified by a service.

HTTP Status Code: 400