Supported integrations
Amazon Quick Suite supports integrations with various third-party applications and services. Each integration supports different combinations of actions and knowledge base creation capabilities. The following table shows the supported integrations and their capabilities.
| Integration | Actions | Knowledge Base |
|---|---|---|
| Amazon S3 | ✓ | ✓ |
| Asana | ✓ | — |
| Atlassian Confluence Cloud | ✓ | ✓ |
| BambooHR | ✓ | — |
| Google Drive | — | ✓ |
| Atlassian Jira Cloud | ✓ | — |
| Microsoft Outlook | ✓ | — |
| Microsoft OneDrive | ✓ | ✓ |
| Microsoft SharePoint Cloud | ✓ | ✓ |
| Microsoft Teams | ✓ | — |
| Model Context Protocol (MCP) | ✓ | — |
| OpenAPI Specification | ✓ | — |
| PagerDuty | ✓ | — |
| REST API | ✓ | — |
| Salesforce | ✓ | — |
| SAP Bill of Materials | ✓ | — |
| SAP Business Partner | ✓ | — |
| SAP Material Stock | ✓ | — |
| SAP Physical Inventory Docs | ✓ | — |
| SAP Product Master | ✓ | — |
| ServiceNow | ✓ | — |
| Slack | ✓ | — |
| Smartsheet | ✓ | — |
| Web Crawler | — | ✓ |
| Zendesk Suite | ✓ | — |
Note
Not all applications support all integration types. The available options depend on the capabilities of each specific application and your user role.
Integration capability definitions
- Actions
-
Call APIs and perform actions in external applications directly from Amazon Quick Suite. You can share action connectors with other users and use them in automated workflows.
- Knowledge base
-
Create searchable repositories of information from external sources. Knowledge bases are children of data access integrations. Add them to spaces or use them directly in chat agents.
Authentication method definitions
- User auth
-
Custom user-based OAuth authentication requiring base URL, client ID, client secret, token URL, auth URL, and redirect URL.
- Service auth
-
Service-to-service authentication using either API key (with base URL and email) or service-to-service OAuth (with base URL, client ID, client secret, and token URL).
- Managed OAuth 2.0
-
Managed OAuth 2.0 authentication flow with provider-specific sign-in interface.
- Amazon credentials
-
Amazon-specific authentication using Amazon access keys and permissions.
- Basic auth
-
Username and password authentication.
- Form/SAML auth
-
Form-based or SAML authentication with configurable field selectors.
- JSON schema
-
Schema-based authentication for OpenAPI specifications.