Class: Aws::Connect::Types::UserPhoneConfig

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

Contains information about the phone configuration settings for a user.

Constant Summary collapse

SENSITIVE =
[]

Instance Attribute Summary collapse

Instance Attribute Details

#after_contact_work_time_limitInteger

The After Call Work (ACW) timeout setting, in seconds. This parameter has a minimum value of 0 and a maximum value of 2,000,000 seconds (24 days). Enter 0 if you don't want to allocate a specific amount of ACW time. It essentially means an indefinite amount of time. When the conversation ends, ACW starts; the agent must choose Close contact to end ACW.

When returned by a SearchUsers call, AfterContactWorkTimeLimit is returned in milliseconds.

Returns:

  • (Integer)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 20881

class UserPhoneConfig < Struct.new(
  :phone_type,
  :auto_accept,
  :after_contact_work_time_limit,
  :desk_phone_number)
  SENSITIVE = []
  include Aws::Structure
end

#auto_acceptBoolean

The Auto accept setting.

Returns:

  • (Boolean)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 20881

class UserPhoneConfig < Struct.new(
  :phone_type,
  :auto_accept,
  :after_contact_work_time_limit,
  :desk_phone_number)
  SENSITIVE = []
  include Aws::Structure
end

#desk_phone_numberString

The phone number for the user's desk phone.

Returns:

  • (String)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 20881

class UserPhoneConfig < Struct.new(
  :phone_type,
  :auto_accept,
  :after_contact_work_time_limit,
  :desk_phone_number)
  SENSITIVE = []
  include Aws::Structure
end

#phone_typeString

The phone type.

Returns:

  • (String)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 20881

class UserPhoneConfig < Struct.new(
  :phone_type,
  :auto_accept,
  :after_contact_work_time_limit,
  :desk_phone_number)
  SENSITIVE = []
  include Aws::Structure
end