/AWS1/CL_CNT=>CREATEEVALUATIONFORM()¶
About CreateEvaluationForm¶
Creates an evaluation form in the specified Amazon Connect instance. The form can be used to define questions related to agent performance, and create sections to organize such questions. Question and section identifiers cannot be duplicated within the same evaluation form.
Method Signature¶
IMPORTING¶
Required arguments:¶
IV_INSTANCEID TYPE /AWS1/CNTINSTANCEID /AWS1/CNTINSTANCEID¶
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
IV_TITLE TYPE /AWS1/CNTEVALUATIONFORMTITLE /AWS1/CNTEVALUATIONFORMTITLE¶
A title of the evaluation form.
IT_ITEMS TYPE /AWS1/CL_CNTEVALUATIONFORMITEM=>TT_EVALUATIONFORMITEMSLIST TT_EVALUATIONFORMITEMSLIST¶
Items that are part of the evaluation form. The total number of sections and questions must not exceed 100 each. Questions must be contained in a section.
Optional arguments:¶
IV_DESCRIPTION TYPE /AWS1/CNTEVALUATIONFORMDESC /AWS1/CNTEVALUATIONFORMDESC¶
The description of the evaluation form.
IO_SCORINGSTRATEGY TYPE REF TO /AWS1/CL_CNTEVALFORMSCORINGS00 /AWS1/CL_CNTEVALFORMSCORINGS00¶
A scoring strategy of the evaluation form.
IV_CLIENTTOKEN TYPE /AWS1/CNTCLIENTTOKEN /AWS1/CNTCLIENTTOKEN¶
A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.