You are viewing documentation for version 2 of the AWS SDK for Ruby. Version 3 documentation can be found here.

Class: Aws::ConnectParticipant::Client

Inherits:
Seahorse::Client::Base show all
Defined in:
(unknown)

Overview

An API client for Amazon Connect Participant Service. To construct a client, you need to configure a :region and :credentials.

connectparticipant = Aws::ConnectParticipant::Client.new(
  region: region_name,
  credentials: credentials,
  # ...
)

See #initialize for a full list of supported configuration options.

Region

You can configure a default region in the following locations:

  • ENV['AWS_REGION']
  • Aws.config[:region]

Go here for a list of supported regions.

Credentials

Default credentials are loaded automatically from the following locations:

  • ENV['AWS_ACCESS_KEY_ID'] and ENV['AWS_SECRET_ACCESS_KEY']
  • Aws.config[:credentials]
  • The shared credentials ini file at ~/.aws/credentials (more information)
  • From an instance profile when running on EC2

You can also construct a credentials object from one of the following classes:

Alternatively, you configure credentials with :access_key_id and :secret_access_key:

# load credentials from disk
creds = YAML.load(File.read('/path/to/secrets'))

Aws::ConnectParticipant::Client.new(
  access_key_id: creds['access_key_id'],
  secret_access_key: creds['secret_access_key']
)

Always load your credentials from outside your application. Avoid configuring credentials statically and never commit them to source control.

Instance Attribute Summary

Attributes inherited from Seahorse::Client::Base

#config, #handlers

Constructor collapse

API Operations collapse

Instance Method Summary collapse

Methods inherited from Seahorse::Client::Base

add_plugin, api, #build_request, clear_plugins, define, new, #operation, #operation_names, plugins, remove_plugin, set_api, set_plugins

Methods included from Seahorse::Client::HandlerBuilder

#handle, #handle_request, #handle_response

Constructor Details

#initialize(options = {}) ⇒ Aws::ConnectParticipant::Client

Constructs an API client.

Options Hash (options):

  • :access_key_id (String)

    Used to set credentials statically. See Plugins::RequestSigner for more details.

  • :active_endpoint_cache (Boolean)

    When set to true, a thread polling for endpoints will be running in the background every 60 secs (default). Defaults to false. See Plugins::EndpointDiscovery for more details.

  • :convert_params (Boolean) — default: true

    When true, an attempt is made to coerce request parameters into the required types. See Plugins::ParamConverter for more details.

  • :credentials (required, Credentials)

    Your AWS credentials. The following locations will be searched in order for credentials:

    • :access_key_id, :secret_access_key, and :session_token options
    • ENV['AWS_ACCESS_KEY_ID'], ENV['AWS_SECRET_ACCESS_KEY']
    • HOME/.aws/credentials shared credentials file
    • EC2 instance profile credentials See Plugins::RequestSigner for more details.
  • :disable_host_prefix_injection (Boolean)

    Set to true to disable SDK automatically adding host prefix to default service endpoint when available. See Plugins::EndpointPattern for more details.

  • :endpoint (String)

    A default endpoint is constructed from the :region. See Plugins::RegionalEndpoint for more details.

  • :endpoint_cache_max_entries (Integer)

    Used for the maximum size limit of the LRU cache storing endpoints data for endpoint discovery enabled operations. Defaults to 1000. See Plugins::EndpointDiscovery for more details.

  • :endpoint_cache_max_threads (Integer)

    Used for the maximum threads in use for polling endpoints to be cached, defaults to 10. See Plugins::EndpointDiscovery for more details.

  • :endpoint_cache_poll_interval (Integer)

    When :endpoint_discovery and :active_endpoint_cache is enabled, Use this option to config the time interval in seconds for making requests fetching endpoints information. Defaults to 60 sec. See Plugins::EndpointDiscovery for more details.

  • :endpoint_discovery (Boolean)

    When set to true, endpoint discovery will be enabled for operations when available. Defaults to false. See Plugins::EndpointDiscovery for more details.

  • :http_continue_timeout (Float) — default: 1

    See Seahorse::Client::Plugins::NetHttp for more details.

  • :http_idle_timeout (Integer) — default: 5

    See Seahorse::Client::Plugins::NetHttp for more details.

  • :http_open_timeout (Integer) — default: 15

    See Seahorse::Client::Plugins::NetHttp for more details.

  • :http_proxy (String)

    See Seahorse::Client::Plugins::NetHttp for more details.

  • :http_read_timeout (Integer) — default: 60

    See Seahorse::Client::Plugins::NetHttp for more details.

  • :http_wire_trace (Boolean) — default: false

    See Seahorse::Client::Plugins::NetHttp for more details.

  • :log_level (Symbol) — default: :info

    The log level to send messages to the logger at. See Plugins::Logging for more details.

  • :log_formatter (Logging::LogFormatter)

    The log formatter. Defaults to Seahorse::Client::Logging::Formatter.default. See Plugins::Logging for more details.

  • :logger (Logger) — default: nil

    The Logger instance to send log messages to. If this option is not set, logging will be disabled. See Plugins::Logging for more details.

  • :profile (String)

    Used when loading credentials from the shared credentials file at HOME/.aws/credentials. When not specified, 'default' is used. See Plugins::RequestSigner for more details.

  • :raise_response_errors (Boolean) — default: true

    When true, response errors are raised. See Seahorse::Client::Plugins::RaiseResponseErrors for more details.

  • :region (required, String)

    The AWS region to connect to. The region is used to construct the client endpoint. Defaults to ENV['AWS_REGION']. Also checks AMAZON_REGION and AWS_DEFAULT_REGION. See Plugins::RegionalEndpoint for more details.

  • :retry_limit (Integer) — default: 3

    The maximum number of times to retry failed requests. Only ~ 500 level server errors and certain ~ 400 level client errors are retried. Generally, these are throttling errors, data checksum errors, networking errors, timeout errors and auth errors from expired credentials. See Plugins::RetryErrors for more details.

  • :secret_access_key (String)

    Used to set credentials statically. See Plugins::RequestSigner for more details.

  • :session_token (String)

    Used to set credentials statically. See Plugins::RequestSigner for more details.

  • :ssl_ca_bundle (String)

    See Seahorse::Client::Plugins::NetHttp for more details.

  • :ssl_ca_directory (String)

    See Seahorse::Client::Plugins::NetHttp for more details.

  • :ssl_ca_store (String)

    See Seahorse::Client::Plugins::NetHttp for more details.

  • :ssl_verify_peer (Boolean) — default: true

    See Seahorse::Client::Plugins::NetHttp for more details.

  • :stub_responses (Boolean) — default: false

    Causes the client to return stubbed responses. By default fake responses are generated and returned. You can specify the response data to return or errors to raise by calling Aws::ClientStubs#stub_responses. See Aws::ClientStubs for more information.

    Please note When response stubbing is enabled, no HTTP requests are made, and retries are disabled. See Plugins::StubResponses for more details.

  • :validate_params (Boolean) — default: true

    When true, request parameters are validated before sending the request. See Plugins::ParamValidator for more details.

Instance Method Details

#create_participant_connection(options = {}) ⇒ Types::CreateParticipantConnectionResponse

Creates the participant's connection. Note that ParticipantToken is used for invoking this API instead of ConnectionToken.

The participant token is valid for the lifetime of the participant – until the they are part of a contact.

The response URL for WEBSOCKET Type has a connect expiry timeout of 100s. Clients must manually connect to the returned websocket URL and subscribe to the desired topic.

For chat, you need to publish the following on the established websocket connection:

{"topic":"aws/subscribe","content":{"topics":["aws/chat"]}}

Upon websocket URL expiry, as specified in the response ConnectionExpiry parameter, clients need to call this API again to obtain a new websocket URL and perform the same steps as before.

Examples:

Request syntax with placeholder values


resp = client.create_participant_connection({
  type: ["WEBSOCKET"], # required, accepts WEBSOCKET, CONNECTION_CREDENTIALS
  participant_token: "ParticipantToken", # required
})

Response structure


resp.websocket.url #=> String
resp.websocket.connection_expiry #=> String
resp.connection_credentials.connection_token #=> String
resp.connection_credentials.expiry #=> String

Options Hash (options):

  • :type (required, Array<String>)

    Type of connection information required.

  • :participant_token (required, String)

    Participant Token as obtained from StartChatContact API response.

Returns:

See Also:

#disconnect_participant(options = {}) ⇒ Struct

Disconnects a participant. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.

Examples:

Request syntax with placeholder values


resp = client.disconnect_participant({
  client_token: "ClientToken",
  connection_token: "ParticipantToken", # required
})

Options Hash (options):

  • :client_token (String)

    This parameter will be auto-filled on your behalf with a random UUIDv4 when no value is provided. A unique, case-sensitive identifier that you provide to ensure the idempotency of the request.

  • :connection_token (required, String)

    The authentication token associated with the participant\'s connection.

Returns:

  • (Struct)

    Returns an empty response.

See Also:

#get_transcript(options = {}) ⇒ Types::GetTranscriptResponse

Retrieves a transcript of the session. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.

Examples:

Request syntax with placeholder values


resp = client.get_transcript({
  contact_id: "ContactId",
  max_results: 1,
  next_token: "NextToken",
  scan_direction: "FORWARD", # accepts FORWARD, BACKWARD
  sort_order: "DESCENDING", # accepts DESCENDING, ASCENDING
  start_position: {
    id: "ChatItemId",
    absolute_time: "Instant",
    most_recent: 1,
  },
  connection_token: "ParticipantToken", # required
})

Response structure


resp.initial_contact_id #=> String
resp.transcript #=> Array
resp.transcript[0].absolute_time #=> String
resp.transcript[0].content #=> String
resp.transcript[0].content_type #=> String
resp.transcript[0].id #=> String
resp.transcript[0].type #=> String, one of "MESSAGE", "EVENT", "CONNECTION_ACK"
resp.transcript[0].participant_id #=> String
resp.transcript[0].display_name #=> String
resp.transcript[0].participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM"
resp.next_token #=> String

Options Hash (options):

  • :contact_id (String)

    The contactId from the current contact chain for which transcript is needed.

  • :max_results (Integer)

    The maximum number of results to return in the page. Default: 10.

  • :next_token (String)

    The pagination token. Use the value returned previously in the next subsequent request to retrieve the next set of results.

  • :scan_direction (String)

    The direction from StartPosition from which to retrieve message. Default: BACKWARD when no StartPosition is provided, FORWARD with StartPosition.

  • :sort_order (String)

    The sort order for the records. Default: DESCENDING.

  • :start_position (Types::StartPosition)

    A filtering option for where to start.

  • :connection_token (required, String)

    The authentication token associated with the participant\'s connection.

Returns:

See Also:

#send_event(options = {}) ⇒ Types::SendEventResponse

Sends an event. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.

Examples:

Request syntax with placeholder values


resp = client.send_event({
  content_type: "ChatContentType", # required
  content: "ChatContent",
  client_token: "ClientToken",
  connection_token: "ParticipantToken", # required
})

Response structure


resp.id #=> String
resp.absolute_time #=> String

Options Hash (options):

  • :content_type (required, String)

    The content type of the request. Supported types are:

    • application/vnd.amazonaws.connect.event.typing

    • application/vnd.amazonaws.connect.event.connection.acknowledged

  • :content (String)

    The content of the event to be sent (for example, message text). This is not yet supported.

  • :client_token (String)

    This parameter will be auto-filled on your behalf with a random UUIDv4 when no value is provided. A unique, case-sensitive identifier that you provide to ensure the idempotency of the request.

  • :connection_token (required, String)

    The authentication token associated with the participant\'s connection.

Returns:

See Also:

#send_message(options = {}) ⇒ Types::SendMessageResponse

Sends a message. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.

Examples:

Request syntax with placeholder values


resp = client.send_message({
  content_type: "ChatContentType", # required
  content: "ChatContent", # required
  client_token: "ClientToken",
  connection_token: "ParticipantToken", # required
})

Response structure


resp.id #=> String
resp.absolute_time #=> String

Options Hash (options):

  • :content_type (required, String)

    The type of the content. Supported types are text/plain.

  • :content (required, String)

    The content of the message.

  • :client_token (String)

    This parameter will be auto-filled on your behalf with a random UUIDv4 when no value is provided. A unique, case-sensitive identifier that you provide to ensure the idempotency of the request.

  • :connection_token (required, String)

    The authentication token associated with the connection.

Returns:

See Also:

#wait_until(waiter_name, params = {}) {|waiter| ... } ⇒ Boolean

Waiters polls an API operation until a resource enters a desired state.

Basic Usage

Waiters will poll until they are succesful, they fail by entering a terminal state, or until a maximum number of attempts are made.

# polls in a loop, sleeping between attempts client.waiter_until(waiter_name, params)

Configuration

You can configure the maximum number of polling attempts, and the delay (in seconds) between each polling attempt. You configure waiters by passing a block to #wait_until:

# poll for ~25 seconds
client.wait_until(...) do |w|
  w.max_attempts = 5
  w.delay = 5
end

Callbacks

You can be notified before each polling attempt and before each delay. If you throw :success or :failure from these callbacks, it will terminate the waiter.

started_at = Time.now
client.wait_until(...) do |w|

  # disable max attempts
  w.max_attempts = nil

  # poll for 1 hour, instead of a number of attempts
  w.before_wait do |attempts, response|
    throw :failure if Time.now - started_at > 3600
  end

end

Handling Errors

When a waiter is successful, it returns true. When a waiter fails, it raises an error. All errors raised extend from Waiters::Errors::WaiterFailed.

begin
  client.wait_until(...)
rescue Aws::Waiters::Errors::WaiterFailed
  # resource did not enter the desired state in time
end

Parameters:

  • waiter_name (Symbol)

    The name of the waiter. See #waiter_names for a full list of supported waiters.

  • params (Hash) (defaults to: {})

    Additional request parameters. See the #waiter_names for a list of supported waiters and what request they call. The called request determines the list of accepted parameters.

Yield Parameters:

Returns:

  • (Boolean)

    Returns true if the waiter was successful.

Raises:

  • (Errors::FailureStateError)

    Raised when the waiter terminates because the waiter has entered a state that it will not transition out of, preventing success.

  • (Errors::TooManyAttemptsError)

    Raised when the configured maximum number of attempts have been made, and the waiter is not yet successful.

  • (Errors::UnexpectedError)

    Raised when an error is encounted while polling for a resource that is not expected.

  • (Errors::NoSuchWaiterError)

    Raised when you request to wait for an unknown state.

#waiter_namesArray<Symbol>

Returns the list of supported waiters. The following table lists the supported waiters and the client method they call:

Waiter NameClient MethodDefault Delay:Default Max Attempts:

Returns:

  • (Array<Symbol>)

    the list of supported waiters.